I have not interacted with them. When I do their shops, I never hear anything back. I work infrequently for them: a grocery store that's kind of a Pita. The first time I worked for them, I was not paid and got no response to my e-mails. I posted a complaint on Volition and this forum about non-payment and received a PayPal payment within a couple of hours, so even though they did not respond to several e-mails about payment, they do read the boards. Since then, I have been paid reasonably quickly, although payment is overdue for a July2nd shop so I guess I need to e-mail them again.