HS Brands - out of business?

I have several shops with them completed and not reviewed now for 3 weeks.
I sent a message, no response.
Have they gone out of business?
Are any of you in communication with them? please let me know, thanks

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Just got email from them.

They are 2nd-slowest at just about everything...

Have synthesizers, will travel...

I do believe they are a scheduling company, not an MSC.

I believe their slow payment comes from the fact they need to be paid first. Then perhaps wait a couple of weeks to earn interest on that payment before they disburse any funds.

I just did a pizza shop for them yesterday and it's already showing up as received this afternoon. What sort of shop did you do? I don't think they ever send email notifications for received shops. Are you sure they still say "completed" or are they showing up as received after all?

@wrosie wrote:

I do believe they are a scheduling company, not an MSC.

I believe their slow payment comes from the fact they need to be paid first. Then perhaps wait a couple of weeks to earn interest on that payment before they disburse any funds.

HS Brands shops are scheduled by KSS- or whatever their name is now. The shops that I see are available on both companies' sassie job boards.

@sestrahelena wrote:

HS Brands shops are scheduled by KSS- or whatever their name is now. The shops that I see are available on both companies' sassie job boards.

Yup

HS Brands is definitely an MSC, and a fairly crappy one at that.

Have synthesizers, will travel...

CM opines--HS Brands is definitely an MSC, and a fairly crappy one at that.

Bob comments-- I began a relationship with the above MSC in 2005, with my last job in Oct. of 2024. During that period, I never experienced a single problem. I was always informed as to the pay with its time of arrival and I have no recollection of ever being sent a shovel of male bovine manure. My current shop tally is 247.

If my memory serves me correctly, I have never read of a single shopper being defrauded by HS AKA Service Sleuth. I do recall several folks, though, being unhappy with the time of payment. As I am aware of the elapsed time, it has never been a problem for me.

They are a full service MSC with 15 locations around the world with over 200 employees.

Their slow payment is likely because they have figured out that the money sitting in their bank account collecting interest is more valuable to them then the money sitting in our bank account's collecting interest.

Not worth it to me!

@wrosie wrote:

I do believe they are a scheduling company, not an MSC.

I believe their slow payment comes from the fact they need to be paid first. Then perhaps wait a couple of weeks to earn interest on that payment before they disburse any funds.

They are a HUGE company with huge client list. They handle many casinos. They also have a Nevada license and if you want faster payment, go get licensed in Nevada and work for them.

Their non-Nevada payment is one of the slowest in the industry, but they are required to pay Nevada "employees" much more timely.

As TerminatorBob states, they have not defrauded any shopper. They pay, but maybe not as quickly as most would hope.

@shopperbob wrote:

Bob comments-- I began a relationship with the above MSC in 2005, with my last job in Oct. of 2024. During that period, I never experienced a single problem. I was always informed as to the pay with its time of arrival and I have no recollection of ever being sent a shovel of male bovine manure. My current shop tally is 247.

If my memory serves me correctly, I have never read of a single shopper being defrauded by HS AKA Service Sleuth. I do recall several folks, though, being unhappy with the time of payment. As I am aware of the elapsed time, it has never been a problem for me.

423 for me (although some of those are huge projects, such as multi-day casinos or international travel).

Signup Date: Prior to 04/09/2002 - it could have been 1999 or 2000?

I have had expenses of > $30,000 at a time with them. Paid in full and per our agreement.

I've worked for them here and there, but I don't ever remember it taking that long for the evaluations to be edited and approved. From a process point of view, that's quite poor and shows a lack of professionalism and and respect for both the client and the shopper. If there are additional questions or clarification required on the shop, how in the world would a shopper be able to remember what happened 3 weeks ago.

So to make a long story short, if they are waiting weeks to edit and approve a shop, then they simply lack professionalism and lack respect for both their clients and their shoppers.

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HS Brands - out of business?

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