elite cxs

This company hasn't paid me yet--anyone else have problems with them?

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I am having the same problem. It has been 4 months since I have been paid I have called the company several times and it just goes to voicemail

Keep choosing different menu options, and you may eventually get someone. I can’t remember what I chose that got me through to a person, but something did. Just be persistent. It’s ridiculous that it has to be this way, but I did eventually get paid. I sent many many emails and called many many times. I also made a complaint to the Better Business Bureau.

Hang in there!

How's this for irony? They have online gambling assignments. When just doing work for them is already a losing gamble. You can lose twice!

ELITE PAID ME WELL FOR MY FIRST JOBS ONCE, Then I did a dozen more and no pay at all this year. I am owed 100s. "David Hartley" never answers his phone. (727-674-0300) Messages and Emails to accounting (shopperpayables@elitecxs.com) go unanswered.
Fight back.
1. Complain to Florida BBB.
2. Write to the businesses that hire them. Tell them they are associated with a fraudulent company that keeps the fees they have paid that are supposed to go to the shoppers.
3. Attack Elite at their income sources.
4. Email those schedulers that you have built a relationship with. Get their take and spread the word.
5. Let Tipalti support (800-305-3550) know that they have a fraudulent client.
6. Keep calling and sending emails.
7. Tell the Elite schedulers about this fraud.
Number 2 is your most potent action. Do it today.

They have even MORE new clients this month! That's crazy.

It was only after filing a complaint with the state of FL that I got resolution. I actually found this sub because I was googling this company and stumbled here from a Reddit post.

Thanks. They owe me over $200. I've been a shopper for over ten years and never been scammed like Elite has done.

nice, what resolution was it?

Here's a message from one of their new clients. Elite CXS is committing fraud and misrepresenting their "clients" without permission!!!

"thank you for providing more context regarding your concern. I’d like to clarify that C******* is not affiliated with Elite CXS. We do not engage their services for auditing or mystery shopping, nor do we have any formal business relationship with them."

@kouichi wrote:

Here's a message from one of their new clients. Elite CXS is committing fraud and misrepresenting their "clients" without permission!!!

"thank you for providing more context regarding your concern. I’d like to clarify that C******* is not affiliated with Elite CXS. We do not engage their services for auditing or mystery shopping, nor do we have any formal business relationship with them."

Competitor shop or faking success to try and convince other prospects to work with them?

@enlightenendsloth wrote:

This company hasn't paid me yet--anyone else have problems with them?

Is there anyone NOT having problems with them?

There.
Fixed it for you.

Business Profile
Mystery Shopping

Elite CXS
This business is NOT BBB Accredited.

Information and Alerts
BBB Rating
F
Reasons for rating
Failure to respond to 53 complaint(s) filed against business
Business has failed to resolve underlying cause(s) of a pattern of complaints
66 complaint(s) filed against business
1 complaint(s) filed against business that were not resolved
Alert
BBB files indicate that this business has a pattern of complaints concerning service issues; specifically, customers filing complaints allege they accept a mystery shopping assignment from the business and never receive payment per the agreement. In August 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. To date, BBB has not received a response.

Unfortunately, this feels like Groundhog Day. Elite CXS is the gift that keeps on giving!

Or not giving.

I received several emails from Scheduler "Kimberly" at Elite this week. I very nicely said I was interested in helping her staff her shops, but wondered if she could detail the payment process and timelines.

Crickets.

Yes, I got some from Kimberly - no last name. I know there is someone, at least one, with that first name who schedules for other companies. But I'm guessing that a trickster at Elite is simply using an alias that shoppers may be familiar with to seem trustworthy. Kimberly, for them, is just a made up name or bot, not the real Kimberly. My theory.

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