Is there a way to go back to the "classic" Coyle interface?

I can't say I'm a fan of the new Coyle interface that just popped up today. Has anyone found a way to revert back to their old job board?

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@NinS almost cried when I saw the change. Since there was no heads up I'm hoping its a glitch or mistake.

Glad it's not just me. The one good thing is I can see one piece of information that I was always curious about!

Can you share?

I'm curious if everyone else can see this? For me, "My Performance" metrics are now available, similar to some other Shopmetrics sites.

I won't go into too much detail, but things sort of add up and make sense now. Nothing dubious meant about this comment. I never really took the time to compile all of the scores and feedback. - I had another question, but maybe that's for another thread.

I remember one time SteveSoCal sharing that the results/grade emails display your shop score, along with the cumulative score. I had completely overlooked the cumulative part, and assumed that was part of the individual shop, before he shared that.

I hate it. Maybe it is more useful if you're traveling?

I never checked my score. 96.18%
Winner.

I'm at 97 and it'd be higher except for two editors who don't understand that you are allowed to do the parking shops any time during the month. When I do them a few days before the "planned date" they mark me down for "Evaluation occurred on assigned date and time, for the correct meal period."

No, I do not think that this new interface is more useful while traveling. In fact, for some reason, when I am on my phone, I am unable to zoom out when I'm on surveys the way I used to on the old interface. I'm about to head out this morning on a 3 day resort vacation for Coyle with 20+ surveys, and now I won't be able to easily use my phone when I'm at the various locations to confirm that I have hit all the requirements. I'm not happy at all. I also find it takes longer to search for the different available shops.

I'm dying laughing over here. I had to check out my score. There are different sections like submitted on time, had attachments, dispassionate, etc. For each section, I have 100% (no joke). My overall score - 98%. Lol.

I don't know why I even bother with the score part.

@olympia tennenbaum wrote:

For each section, I have 100% (no joke). My overall score - 98%..

Same...100% across the board, with an overall score of 99.51%.

Doing assignments since the days when reports were handwritten and faxed to the MSC.

Ha ha. Makes me think of the Popeye’s slogan: we don’t make sense, we make chicken.

100.00% over here. Winner, winner, (rotisserie) chicken dinner.

Just kidding. Of the four who have shared his/her score, and then inserting myself, I would fall in the middle.

Let me crunch my current numbers though. If I removed my two lowest categories, and then weighted/averaged it accordingly, my score would increase by almost a full 2.00%!

Slowly, but surely, my overall score has been increasing though! After adjusting to the feedback provided.

Edited to add: I think SteveSoCal is laughing at all of us and is going to report a score of 99.99%.

Edited 1 time(s). Last edit at 01/25/2025 12:51AM by Okie.

@Okie wrote:

I think SteveSoCal is laughing at all of us and is going to report a score of 99.99%.

LOL...I helped create the scoring system and guidelines. My overall score is 98.07%

That said, it's mostly due to me not submitting on time. I have 350 deductions for that!

I did recently get a deduction for being too opinionated when the client specially requested subjective input. I stopped caring about scoring the day I quit scheduling.

At least for the shops I've done recently in my area, I found the editors more lenient on things, than in the past.

Looks like the site is still in that limbo state. There were some shops of interest. Application process still works though.

Am I the only one that LIKES the new look? I hated searching the old format. I do not do COYLE shops on my phone. I only do them on laptop/desktop.

I find it much easier to locate shops with this new look. Before, i had it set to 25 miles from zip code and i would get international shops listed. It was so lame.

It finally matches "the look" i had for Ipsos shopmetrics.

Good things and bad things. It does seem like the airport and certain shops are no longer included on the job board list. Personally, I prefer a compact view with only text and no pics to see more at once without having to scroll too much. On the general view, on my end, it doesn't list the reimbursement amount. I have to go into the shop detail and look for the stated reimbursement amount.

I also wish that they would list the ordering requirements so that you can guess how much the meal will cost since they so often under compensate.

I've found many online menus are outdated. Prices at a steakhouse I shopped (not for Coyle), were about 20% higher than the menus I found posted online. Most of the online menus don't have dates associated with them.

@hbbigdaddy wrote:

I find it much easier to locate shops with this new look. Before, i had it set to 25 miles from zip code and i would get international shops listed. It was so lame.
.

The international shops would disappear if you added your state code to the left of the ZIP Code.
Which worked in all cases except for one shop in Dubai for some reason.

Ha! I have an 88.46. I've done a number of the spa facial shops. There is a specific question regarding personal feelings during the service. I always give a ton of feedback about the friendliness and helpfulness of the esthetician, knowledge of my skin concerns and recommendations, and how they made sure I was comfortable and pain free during the service. This is the ONLY time I provide any personal opinion.

I have a 75 in this section: Observations were objective, dispassionate, and without emotional weight.

I don't know how to describe personal feelings without being subjective. I've never gotten any feedback on any of my evals so this is hilarious to see now.

Oh Coyle.

The old platform was a nightmare. I'm so glad they adapted to shopmetrics

I believe it's still Shopmetrics. Another MSC had a similar old view/format.

@olympia tennenbaum wrote:

I'm dying laughing over here. I had to check out my score. There are different sections like submitted on time, had attachments, dispassionate, etc. For each section, I have 100% (no joke). My overall score - 98%. Lol.

I don't know why I even bother with the score part.

How is your score 98% when each section is 100%? Should be 100%, right? My overall score is 99.33%. One section had 95.65%, the rest at 100%.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~

I love and hate the new format.
Pros: easy to scroll around the map
Cons: Can't see a pull-down list of ALL clients to see if there's a hotel shop somewhere.

Cons with Coyle in general this month: so many shops for the same client! What is this, marketforce? but instead of burgers, it's a beachwear company - wish there was a way to filter out that one client in the display results.

@cubbiecat wrote:

@olympia tennenbaum wrote:

I'm dying laughing over here. I had to check out my score. There are different sections like submitted on time, had attachments, dispassionate, etc. For each section, I have 100% (no joke). My overall score - 98%. Lol.

I don't know why I even bother with the score part.

How is your score 98% when each section is 100%? Should be 100%, right? My overall score is 99.33%. One section had 95.65%, the rest at 100%.

Maybe it's the new math. Maybe it's alternative facts. Who knows. Every time I try to make sense of this business I get a reminder that it just doesn't make sense. But, I'll ride it till it stops paying.

This may or may not apply, but there's one metric creeping under there, that's not in view on the main page. Total of ten categories. One has to dig it out.

Yes - just got nicked for being "too subjective" when the client specifically requested subject feedback. Okay.

Edited to note that I was replying to SteveSoCal's comment regarding subjective feedback.

Edited 1 time(s). Last edit at 02/24/2025 07:47AM by Professional Guest.

@Professional Guest wrote:

Yes - just got nicked for being "too subjective" when the client specifically requested subject feedback. Okay.

Edited to note that I was replying to SteveSoCal's comment regarding subjective feedback.

Consider it a badge of honor...

One thing I noticed immediately and dislike - I used to be able to apply for a whole batch of shops at once, but now seem to have to do each one individually. For clarification - these are lobby observation shops and there are about 10-15 that are walkable from my office, so I try to grab a bunch each time they come up. I used to be able to check off all the ones I was willing to shop, click 'apply' once, and all the apps went in.

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Is there a way to go back to the "classic" Coyle interface?

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