Is there a way to go back to the "classic" Coyle interface?

January 23, 2025 10:42PM

I can't say I'm a fan of the new Coyle interface that just popped up today. Has anyone found a way to revert back to their old job board?

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January 23, 2025 10:45PM

@NinS almost cried when I saw the change. Since there was no heads up I'm hoping its a glitch or mistake.

January 24, 2025 12:05AM

Can you share?

January 24, 2025 03:50AM

I hate it. Maybe it is more useful if you're traveling?

I never checked my score. 96.18%
Winner.

January 24, 2025 04:15AM

I'm at 97 and it'd be higher except for two editors who don't understand that you are allowed to do the parking shops any time during the month. When I do them a few days before the "planned date" they mark me down for "Evaluation occurred on assigned date and time, for the correct meal period."

January 24, 2025 10:44AM

No, I do not think that this new interface is more useful while traveling. In fact, for some reason, when I am on my phone, I am unable to zoom out when I'm on surveys the way I used to on the old interface. I'm about to head out this morning on a 3 day resort vacation for Coyle with 20+ surveys, and now I won't be able to easily use my phone when I'm at the various locations to confirm that I have hit all the requirements. I'm not happy at all. I also find it takes longer to search for the different available shops.

January 24, 2025 08:31PM

I'm dying laughing over here. I had to check out my score. There are different sections like submitted on time, had attachments, dispassionate, etc. For each section, I have 100% (no joke). My overall score - 98%. Lol.

I don't know why I even bother with the score part.

January 24, 2025 10:54PM

@olympia tennenbaum wrote:

For each section, I have 100% (no joke). My overall score - 98%..

Same...100% across the board, with an overall score of 99.51%.

Doing assignments since the days when reports were handwritten and faxed to the MSC.

January 25, 2025 12:04AM

Ha ha. Makes me think of the Popeye’s slogan: we don’t make sense, we make chicken.

January 25, 2025 04:27PM

@Okie wrote:

I think SteveSoCal is laughing at all of us and is going to report a score of 99.99%.

LOL...I helped create the scoring system and guidelines. My overall score is 98.07%

That said, it's mostly due to me not submitting on time. I have 350 deductions for that!

I did recently get a deduction for being too opinionated when the client specially requested subjective input. I stopped caring about scoring the day I quit scheduling.

January 26, 2025 08:04AM

Am I the only one that LIKES the new look? I hated searching the old format. I do not do COYLE shops on my phone. I only do them on laptop/desktop.

I find it much easier to locate shops with this new look. Before, i had it set to 25 miles from zip code and i would get international shops listed. It was so lame.

It finally matches "the look" i had for Ipsos shopmetrics.

January 26, 2025 06:11PM

I also wish that they would list the ordering requirements so that you can guess how much the meal will cost since they so often under compensate.

January 26, 2025 06:38PM

I've found many online menus are outdated. Prices at a steakhouse I shopped (not for Coyle), were about 20% higher than the menus I found posted online. Most of the online menus don't have dates associated with them.

January 26, 2025 07:58PM

@hbbigdaddy wrote:

I find it much easier to locate shops with this new look. Before, i had it set to 25 miles from zip code and i would get international shops listed. It was so lame.
.

The international shops would disappear if you added your state code to the left of the ZIP Code.
Which worked in all cases except for one shop in Dubai for some reason.

January 27, 2025 01:20AM

Ha! I have an 88.46. I've done a number of the spa facial shops. There is a specific question regarding personal feelings during the service. I always give a ton of feedback about the friendliness and helpfulness of the esthetician, knowledge of my skin concerns and recommendations, and how they made sure I was comfortable and pain free during the service. This is the ONLY time I provide any personal opinion.

I have a 75 in this section: Observations were objective, dispassionate, and without emotional weight.

I don't know how to describe personal feelings without being subjective. I've never gotten any feedback on any of my evals so this is hilarious to see now.

Oh Coyle.

January 27, 2025 07:34PM

The old platform was a nightmare. I'm so glad they adapted to shopmetrics

January 31, 2025 11:10PM

@olympia tennenbaum wrote:

I'm dying laughing over here. I had to check out my score. There are different sections like submitted on time, had attachments, dispassionate, etc. For each section, I have 100% (no joke). My overall score - 98%. Lol.

I don't know why I even bother with the score part.

How is your score 98% when each section is 100%? Should be 100%, right? My overall score is 99.33%. One section had 95.65%, the rest at 100%.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~

February 07, 2025 07:14PM

I love and hate the new format.
Pros: easy to scroll around the map
Cons: Can't see a pull-down list of ALL clients to see if there's a hotel shop somewhere.

Cons with Coyle in general this month: so many shops for the same client! What is this, marketforce? but instead of burgers, it's a beachwear company - wish there was a way to filter out that one client in the display results.

February 07, 2025 10:18PM

@cubbiecat wrote:

@olympia tennenbaum wrote:

I'm dying laughing over here. I had to check out my score. There are different sections like submitted on time, had attachments, dispassionate, etc. For each section, I have 100% (no joke). My overall score - 98%. Lol.

I don't know why I even bother with the score part.

How is your score 98% when each section is 100%? Should be 100%, right? My overall score is 99.33%. One section had 95.65%, the rest at 100%.

Maybe it's the new math. Maybe it's alternative facts. Who knows. Every time I try to make sense of this business I get a reminder that it just doesn't make sense. But, I'll ride it till it stops paying.

February 24, 2025 07:45AM

Yes - just got nicked for being "too subjective" when the client specifically requested subject feedback. Okay.

Edited to note that I was replying to SteveSoCal's comment regarding subjective feedback.

Edited 1 time(s). Last edit at 02/24/2025 07:47AM by Professional Guest.

February 24, 2025 04:35PM

@Professional Guest wrote:

Yes - just got nicked for being "too subjective" when the client specifically requested subject feedback. Okay.

Edited to note that I was replying to SteveSoCal's comment regarding subjective feedback.

Consider it a badge of honor...

February 26, 2025 07:27PM

One thing I noticed immediately and dislike - I used to be able to apply for a whole batch of shops at once, but now seem to have to do each one individually. For clarification - these are lobby observation shops and there are about 10-15 that are walkable from my office, so I try to grab a bunch each time they come up. I used to be able to check off all the ones I was willing to shop, click 'apply' once, and all the apps went in.

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Is there a way to go back to the "classic" Coyle interface?

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