ath power editor

I keep getting a shop back for a drive through assignment at the green Canadian bank. The question - was the wait time reasonable, with comment space. So I say no, and I explain why, and they've sent it back twice saying my comment doesn't answer the question's requirements. When i wrote back to Qualitycontrol2 (As directed in emails) it comes back as a non working email address. Anyone know what is going on with this question? What exactly are they looking for to basically what is a matter of opinion.

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Ath likes to go on a power trip with this client. Sometimes they ask you to lie and change responses to a favorable one vs. what you reported. I have seen “edited” reports that was not even close to what I submitted for a narrative. When I questioned it I get crickets.
I had actually never noticed this before, and never had anything returned ot me to clarify/edit for this client. I ended up reaching out the the scheduler, and she said my respsonses were fine and she pushed it through.
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