RBG buys Sinclair

I had a very small uncashed e-check from Sinclair. I had reaching out to their accounting department on my to-do list, but I just got an email stating that Reality Based Group has bought Sinclair. It gave instructions on how any unclaimed payments and future shop payments will be handled but no details on whether the Sinclair website and in-house schedules will go away and/or be migrated into the RBG scheduling world.

I always enjoyed detailing with Sinclair's schedulers, even if most of their projects were not worth my time. (To wit: They're currently doing shoe store purchase and returns for $18, so $9 a visit.) I also appreciated that reasonable parking costs could always be reimbursed. I'm not the biggest Sassie fan but I certainly would be happy to never enter another shop report on Sinclair's molasses-speed shop reporting site.

Edited 2 time(s). Last edit at 11/20/2024 05:02AM by NinS.

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More Discussions About Sinclair Customer Metrics (All Companies)

The biggest question is if they are going to adopt the RBG scheduler attributes.

Hey, leave Abby M out of this! She's an angel.

They have some of their other acquisitions listed on their page: [www.realitybasedgroup.com]
and it looks like they've left them as their own companies for now. Sinclair's reporting system was kinda painful, I haven't done a shop for them in forever since they don't have much in my area (I really miss the "general stores"!) but I did always find them to be straightforward reports and payment always came when it was supposed to.

Is this Sinclair Customer Metrics?

Yes.

@ceasesmith wrote:

Is this Sinclair Customer Metrics?

@joanna81 wrote:

They have some of their other acquisitions listed on their page: [www.realitybasedgroup.com]
and it looks like they've left them as their own companies for now.

Oh, there's a good number of them. I thought it was because SCM and RBG are based near each other.

I did a lots of shops with Sinclair in the past. They still have some shoes stores but they are far away. With RBG I am did 7 in 2024.

Shopping Eastern Pennsylvania since 2009

@Okie wrote:

Hey, leave Abby M out of this! She's an angel.

And Marie. Honestly, Nikki is the only one I typically avoid. Everybody else has been great to me.

I also like Sinclair. I like their schedulers. Shops don't pay the best, but I've turned several purchases into extra cash through reselling, so it works out.

The schedulers at Sinclair are nice and call by phone, but it's been a long time since I've last done regular shops for them. Since they call me, I'm guessing no one in my area is actively picking up current available shops.

Marie is the best of the group. I have not had the negative experiences others have had, but Marie stands out as ALWAYS POSITIVE experiences. Very flexible and professional.

@ServiceAward wrote:

@Okie wrote:

Hey, leave Abby M out of this! She's an angel.

And Marie. Honestly, Nikki is the only one I typically avoid. Everybody else has been great to me.

I also like Sinclair. I like their schedulers. Shops don't pay the best, but I've turned several purchases into extra cash through reselling, so it works out.

She really is! I just sent her an email telling her how much I appreciate her. A stand among others for sure!

thank you. Nice to know that they bought Strategic Refection's. I did some jobs for them in the past.

Shopping Eastern Pennsylvania since 2009

What part of the US is handled by Marie?

In my area, Marie only schedules the sister steakhouse.

I was going through some emails, and I thought I misread something from RBG. But at least in my area, a RBG scheduler is starting to schedule all of the shops for a specific Sinclair client. But no real changes though.

Edited: Removed client name.

Edited 1 time(s). Last edit at 01/11/2025 04:21PM by Okie.

gene opines--Nice to know that they (referring to RBG) bought Strategic Refection's.

Bob disagrees--With respect to numbers, SR was, by far, the MSC for whom I completed the greatest number of jobs; it was 654 in 13 yrs. Second place, at 297, was Quest 4 Best. SR was easily accessible by an 800 number that was answered during business hrs. by a human. The pay was average, but bonuses were added as needed and the variety of shops was excellent.

The above is not a reflection upon RBG. It is merely a statement of my disappointment in losing an MSC, with whom an outstanding relationship existed. It was as if when Karen Register formed the company, in I think 2007, she had my preferences in mind.

@shopperbob, I recall you stated you were 'banned' when you asked the RBG scheduler to cease sending emails for a certain location? I do not think that is possible for them software/system wise. Perhaps ask for reinstatement as you frequent the restaurant on your own? Just a suggestion but I do respect your decision.

MTS--The Nikster terminated me and closed my account. As to reinstatement, at least since I turned 21 in 1963, I have never back tracked in either business or romance. While I am aware and agreed such an action can be rewarding, in my opinion, the odds are strongly against success. Ergo, I simply "move on with life." If, though, a defunct MSC with whom I had a positive relationship were to reenter the profession, I would not hesitate to place a call.

Thank you for your concise post.

You're a true gentleman and scholar.

@NinS wrote:

I had a very small uncashed e-check from Sinclair. I had reaching out to their accounting department on my to-do list, but I just got an email stating that Reality Based Group has bought Sinclair. It gave instructions on how any unclaimed payments and future shop payments will be handled but no details on whether the Sinclair website and in-house schedules will go away and/or be migrated into the RBG scheduling world.

I always enjoyed detailing with Sinclair's schedulers, even if most of their projects were not worth my time. (To wit: They're currently doing shoe store purchase and returns for $18, so $9 a visit.) I also appreciated that reasonable parking costs could always be reimbursed. I'm not the biggest Sassie fan but I certainly would be happy to never enter another shop report on Sinclair's molasses-speed shop reporting site.

Must be nice to get an email they were acquired by RBG. They must pick and choose who they notify.

@shopperbob wrote:

gene opines--Nice to know that they (referring to RBG) bought Strategic Refection's.

Bob disagrees--With respect to numbers, SR was, by far, the MSC for whom I completed the greatest number of jobs; it was 654 in 13 yrs. Second place, at 297, was Quest 4 Best. SR was easily accessible by an 800 number that was answered during business hrs. by a human. The pay was average, but bonuses were added as needed and the variety of shops was excellent.

The above is not a reflection upon RBG. It is merely a statement of my disappointment in losing an MSC, with whom an outstanding relationship existed. It was as if when Karen Register formed the company, in I think 2007, she had my preferences in mind.

I was in the middle of a route when a scheduler for RBG contacted me about when I was completing a shop that was not due until the next day. She had someone in the area that wanted the shop. I politely and aggressively said something to the effect "that's none of your business." That was how I found out RBG was acquired. The scheduler was afraid I would leave them stranded. I was pissed.

I only got the email because I had that uncashed check and their accounting department was trying to close out all of their unclaimed payments. It was certainly not because of any special status.

@Dino29 wrote:

Must be nice to get an email they were acquired by RBG. They must pick and choose who they notify.

Edited 1 time(s). Last edit at 01/21/2025 12:04AM by NinS.

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