I've never done one, there's a new one I see now on my usual route.
With Coyle, I am more cautious before accepting - we know the reputation.
Has anyone done one of these? did you have to fake an illness?
how was the report? the location in question is known for long wait times.

Hm, I have never seen this type of shop on Coyle. The narrative on this type of shop would be interesting with timestamps and opening quotes.

I haven't seen these either- I would jump on it. Coyle used to do dispensaries here and those were fun shops.

The trick is to make an appointment online the day before. Do it early as the appointments disappear. You might only be offered an appointment time two days out.

With an appointment the wait time isn't horrible. But you still have to wait a while.

Sore throat, Covid test, allergic sinus pressure. Don't do something they could do x-rays for. They have that capability in-house.

They do get bonused. I think I've done several for $100 in the past round.

@wrosie wrote:

Sore throat, Covid test, allergic sinus pressure..

I think I could pull that off, unlike the missing teeth thing. :-D



Edited 1 time(s). Last edit at 10/25/2024 02:21PM by CoolMusic.

They've rolled out many more of these now in my general area @ $100 per.
I haven't been able to get any details on the requirements.
If it were any other MSC, I might bite - but not biting for now.
If any of you do one, please let us know how it works out.

wrosie, from what little I can gather, looks like these are walk-ins.

It's a trap I tell ya hahahaha.

There's nothing in the guidelines that say you can't make an appointment. Or there wasn't in the past shops. For $100 I'd do them all day long. Youve got your typical Coyle. "Second waiting room" N/A N/A I never went to a second waiting room. N/A N/A.

Edited 1 time(s). Last edit at 10/29/2024 01:15PM by wrosie.

Nope. Fairly certain I picked up the flu from my last visit.

For some reason, I'm hung up on wanting to see the guidelines on this one. I guess I'm hesitant because some urgent care visits can be interminable.

Good luck with the guidelines--I asked and got an unnecessarily snarky reply.

@Nikki21 wrote:

Good luck with the guidelines--I asked and got an unnecessarily snarky reply.

I think snark is required to work there.

Just received an email....now there are LOTS of open locations and they've upped the fee from $100 to $150 and nobody's taking them.
Something doesn't smell right there. If it were any other MSC, I'd be tempted to take one out for a test drive.

Edited 1 time(s). Last edit at 11/10/2024 11:29AM by BarefootBliss.

My health insurance covers urgent care visits. This could get interesting...could that be considered claim fraud?
I guess you'd have to go in and give a different name, but wait, couldn't that be as well?
Maybe I am overthinking this. It's been known to happen a time or two lol.

According to the job description you don't use your insurance even if you have it. You tell them when you check in that you would like to pay for the visit directly. The published Well Now cash visit cost is $160, and you will be reimbursed.

Pretty sure you use your real name as most medical providers ask for ID don't they? Even if you are a previous Well Now patient and they have insurance on file you don't have to use it. I am sure they will be happy to take the payment!

Edited 1 time(s). Last edit at 11/13/2024 05:27PM by bradkcrew.

I would be wearing double layer masks and winter gloves. Not my cashmere ones though…

@BarefootBliss wrote:

My health insurance covers urgent care visits. This could get interesting...could that be considered claim fraud?
I guess you'd have to go in and give a different name, but wait, couldn't that be as well?
Maybe I am overthinking this. It's been known to happen a time or two lol.

When I did these in the past, when you left, you went to a webpage and filled out your visit information so that WellNow would take you out of the billing system.

Thank you - the beauty of hearing from others who have experience with the shop.
I know I'm preaching to the choir, but this is why I much prefer shops where you can see the report/details, ahead of time.

FWIW, I see they now give you a list of maladies to complain of.
They must have gotten some questions about it.

Edited 1 time(s). Last edit at 11/13/2024 11:35PM by BarefootBliss.

I have the guidelines as I picked one up for $150 + $160 Reimbursement of Fee. I've posted below the pertinent sections. The survey has 39 Questions, with 20 of those being Yes/No or a Name or Qty to fill in (but since its Coyle they will want that as a sentence - "There were 10 patients in the waiting room". Surprisingly, it doesn't look too bad!

The urgent care market has become competitive, and the client would like to gain information about how patients are being treated (not medically, but as people).
Pay close attention to the behaviors of the staff members.
Check the survey summary for details on whether you are required to go as a walk-in or can make an appointment if needed.
Choose a scenario from below and make it believable, but do not overact or draw suspicion

Choose one of the following scenarios as your chief complaint:
Allergy symptoms...watery eyes, sneezing, runny nose
Sore throat
Earache
Flulike symptoms... fever, body aches
Do NOT accept any orders for labs or diagnostic testing that would incur further costs.

Self pay the $165 visit fee via credit/debit card.
Do NOT provide your insurance information.

No photos are required.

The client requests that evaluators never ask staff their names (except on the phone).

Check-in as you normally would, giving the illness scenario/chief complaint that you selected from the list above.
Pay attention to the receptionist's behavior, body language, and tone of voice upon arrival.
Provide detailed information about the state of the facility.

Be aware of the staff members' behavior, body language, and tone of voice.
Were they personable and attentive to your issues?
Fully detail the answers to the facility questions.

Detail all departure greetings.
Provide detailed information about how you felt about the visit.

Wow, not too bad.
Cassie, you are a gem. Thank you very much.

nvm

Edited 2 time(s). Last edit at 11/14/2024 11:52PM by bradkcrew.

You say you took Tylenol 1 hour before the visit. A practitioner goes by symptoms that the patient reports. A person can have the flu with no visible symptoms. Allergies can make a person feel terrible. And mental health is real and the practitioner should not blow it off as an lol. Anxiety and depression do cause physical symptoms. The company asking for these shops want to see how the practitioner responds and hopefully catches anyone with the “lol” attitude.

@bradkcrew wrote:

LOL on those suggested concerns. Every one of those is clearly visible to a practitioner. So you go in and say you have a fever and your temp is normal? Sore throat so bad you need Urgent Care, but it isn't red in the slightest? Earache but your ear is perfectly normal looking? Complaining of watery eyes, but they aren't. Is this for real?

"Be aware of the staff members' behavior, body language, and tone of voice.
Were they personable and attentive to your issues?"

LOL again. Did they suggest a mental health evaluation for your make believe symptoms?

@gigishopper wrote:

You say you took Tylenol 1 hour before the visit. A practitioner goes by symptoms that the patient reports. A person can have the flu with no visible symptoms. Allergies can make a person feel terrible. And mental health is real and the practitioner should not blow it off as an lol. Anxiety and depression do cause physical symptoms. The company asking for these shops want to see how the practitioner responds and hopefully catches anyone with the “lol” attitude.

@bradkcrew wrote:

LOL on those suggested concerns. Every one of those is clearly visible to a practitioner. So you go in and say you have a fever and your temp is normal? Sore throat so bad you need Urgent Care, but it isn't red in the slightest? Earache but your ear is perfectly normal looking? Complaining of watery eyes, but they aren't. Is this for real?

"Be aware of the staff members' behavior, body language, and tone of voice.
Were they personable and attentive to your issues?"

LOL again. Did they suggest a mental health evaluation for your make believe symptoms?

It was meant to be a lighthearted response, and should have been clear that I was joking. That is pretty much what LOL means, so it really wasn't necessary to turn it into some sort of affront on mental health. Peace out.

Edited 1 time(s). Last edit at 11/15/2024 12:01AM by bradkcrew.

As a licensed professional counselor (my day job), I take mental healh extremely seriously and I am glad to know that urgent care establishments are conducting these shops. I hope that the shoppers will take their job seriously too. Peace to you as well.

@bradkcrew wrote:

@gigishopper wrote:

You say you took Tylenol 1 hour before the visit. A practitioner goes by symptoms that the patient reports. A person can have the flu with no visible symptoms. Allergies can make a person feel terrible. And mental health is real and the practitioner should not blow it off as an lol. Anxiety and depression do cause physical symptoms. The company asking for these shops want to see how the practitioner responds and hopefully catches anyone with the “lol” attitude.

@bradkcrew wrote:

LOL on those suggested concerns. Every one of those is clearly visible to a practitioner. So you go in and say you have a fever and your temp is normal? Sore throat so bad you need Urgent Care, but it isn't red in the slightest? Earache but your ear is perfectly normal looking? Complaining of watery eyes, but they aren't. Is this for real?

"Be aware of the staff members' behavior, body language, and tone of voice.
Were they personable and attentive to your issues?"

LOL again. Did they suggest a mental health evaluation for your make believe symptoms?

It was meant to be a lighthearted response, and should have been clear that I was joking. That is pretty much what LOL means, so it really wasn't necessary to turn it into some sort of affront on mental health. Peace out.

ok, I've signed up. Basically, these are laid out very similarly to the spa visits - in terms of approach, how they handle providing the service. The biggest difference I see is that the urgent care sections appear to have more questions than the spa shops....
thanks to all who weighed in on this