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My daughter is involved in the mystery shop program for one of their clients and this is the email address of their CEO. dhartley@elitecxs.com His name is David Hartley. Who knows. It might help.

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I did get paid from them a few months ago. I will not do another shop for them although I did receive an email this morning for a shop and just deleted it.

The $38 bank shops are up to $42. It's killing me that $42=$0 in the end!

I was curious if anyone ever did a shop recently for them. Interested to hear about their payment experience.

Right? I wish I could hear something good. But even the way they handled - or didn’t - the non payment debacle I know this should be kept front and center in my mind.

Edited 1 time(s). Last edit at 10/24/2024 10:01AM by sestrahelena.

Well, I like the way you math! Usually there's no ambiguity, but It seems correct in this case.

I met David Hartley at an MSPA event. He rubbed me the wrong way. Seemed like a hustler. Problem is - so am I. You can't hustle a hustler. After I saw his photo on FB, I recalled how he made me feel instantly.

He is incredibly unprofessional in email correspondence. Good luck to anyone that tries. IF you get a response after weeks of attempts, he will brush you off and avoid the inquiry altogether.

The scheduler's name has been around a long time. I don't remember which other projects or companies she has represented but I've seen the name for many, many years, mostly in emails but not negative issues. It makes me wonder if she had been corrupt all along or just went rotten under the headship of this company owner. I mean, to actively recruit and assign shoppers, knowing that they will not be paid is consciously participating in the folly.

For the shops I completed, Marguerite Turner was the scheduler. To her credit, while she was initially helpful in trying to facilitate a resolution, it appeared that the company worked within silos. I don't have any knowledge, but it always circled back to the "accounting department", where she didn't have any oversight. But I believe she was the client manager for the shops I completed.

Elite CXS is based in Florida.

In Florida, you can serve a Notice of Nonpayment within 90 days of the last day of work on a project. If you don't serve the notice within this time frame, you forfeit your right to payment protection.

Also, there’s the Florida Prompt Payment Act, which requires payment of proper invoices within 45 days for non-construction services.

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