Unfortunately their app can be very flaky at times. I've not done a job for them since last year, and one of the big reasons for that is because of the app. The app works much better when there is NOTHING else running - nothing in the background, etc. It also works better if you have a Wi-Fi connection, rather than relying on data to upload the photos.
They have updated the app since I've used it, however, from what I read on another forum, users continue to experience the same issue you have. It is true that a year ago having the phone in Airplane mode did seem to help. Again, what I read elsewhere people said that no longer works. I've not tried it recently to confirm one way or the other.
There is the truth.
Then there is the right thing to say.
Edited 1 time(s). Last edit at 08/17/2024 06:31AM by ServiceAward.