@jgardn02 wrote:
Could be an overseas IC.
@sestrahelena wrote:
So, the editor is accusing you of either lying about the time or being too stupid to know whether you were there during morning or night? Classic (MSC name redacted) attitude.
@salisburync wrote:
I am reading this thread with a smile on my face....I made an error (yes, that happens!) and entered AM for my arrival and departure times on an IPSOS gas station shop, instead of PM. The editor responded in the most serious tone, telling me I was in danger of being blocked, and that the time designation would be changed (this time only, mind you!) and I would be receiving a "5" for my score on this report.
I think the editor went to a Catholic grade school with particularly nasty nuns.....
I just did two of these shops. The narratives are 25 characters minimum, not maximum. I usually give 5-6 compound sentences; they've never come back wanting more.@Karenhal wrote:
I recently did a [home improvement store name redacted]. The question requires 25 characters only to answer.
I received an email from editor at Wordsmith telling me to elaborate. The question ONLY permits 25 characters.
May I ask how you elaborate with this question?
I emailed the editor asking this question. NO response.
Right now I am asking myself why did I do this shop for $16.? One hour in the store, 1/2 hour typing report, time trying to amend report, and time to read and write email to editor at Wordsmith.
Your thoughts are appreciated.
@Karenhal wrote:
REMOVED
@Morledzep wrote:
Karenhal, I had a similar argument with Trendsource. They said that the grocery shop was over at the time that was on the receipt. But there are still interactions with associates and still inside the store for sometimes several more minutes. When they started that nonsense, and that scheduler called me while I was at the checkout, I quit doing grocery shops for them. The shop ends when I'm no longer in the store, and not a minute sooner.
sestrahelena "keeping receipts", proving all of the haters wrong! you go girl.@sestrahelena wrote:
Ok, that's it. I'm starting a new email folder called, "Inane editor returns." I'm going to collect them like flippin' Beanie Babies and maybe even print them out and wallpaper a room.
@sestrahelena wrote:
Some cave-dweller experiences:
1. An unexpectedly closed gas station for which Presto requires only a checkmark and overall photo (no comment section available) the editor emailed me, "Why was it closed?" Um, how the frick should I know? I wasn't there when the decision was made and there was obviously no one there to ask. But I patiently answered something about no reason being stated on the handwritten closed sign. Duh.
2. Lighting audit - all of the questions relate to lighting only. Not the condition of any other elements. The sign had only the price numbers. The logo and all other panels were completely gone, which made it very easy to see that every light bulb in the structure was fully lit. Editor wanted me to change my answer regarding lights because panels were missing (no answers to pick from regarding that) so I picked a random one, which is wrong, because all lights were working. Whatever.
When I first started with this MSC, for the longest time, I received 9's for the fast-food/QSR shops. Nothing in addition to the feedback on how to get a 10. It didn't seem to matter though. Same with Confero when I used to do shops with them. But when I read some old threads, it seemed like that was the norm.@Karenhal wrote:
My ratings are generally 9 to 10. I take pride in doing the work in a timely manner with an eye for detail.
Post removed for violation of Posting Guidelines, naming client and MSC in the same post/thread. Feel free to edit, removing the violation, then repost. Thank you.