Nicole's E-address is for IntouchInsight, a Canadian MSC with whom I have been contracted for at least 15 yrs.; her area code of 419 is for the northwestern quadrant of Ohio. It was my understanding that Alta360 is the former Ritter, which, when I was contracted with the company, was located in Toledo. As I never experienced the slightest problem with Intouch, my last job in 11/23 was well paid and when agreed, are the two, Alta360 & Intouch, now one?