I do believe their reporting system is the absolute worst in the industry. And allow me to preface my comments by stating my M. Ed. specialization is distance learning, so I have some training in this kind of thing.

Having to dive into and out of different sub-surveys would be a huge enough pain* if the overall online report form worked properly, but it doesn't. As soon as you open the timing block the fields for timed questions will populate with zeros, and the webform thinks the section is complete if you fill in everything else but.

The fact that the site will accept a report that is not complete is a joke. I transferred the audio recording of a car wash from my phone to my laptop, but forgot to download and get it into the report as I was touching up some text entries (and copying them into my narrative doc since the goofy-arsed site doesn't auto-fill like the old platform).

I finalized and then had to "un-finalize" (LMAO) when I realized my error.

Unfortunately I no longer have the option of avoiding this hellish little corner of the Intertubes as I like getting my car washed up to a dozen times a month, and I get more cash flow and credit card perks shopping than if I were to just become a monthly customer.

We'll see how long the suffering lasts...

*It takes 5 clicks just to indicate you were able to perform a visit. Unreal...

Must have to do with the client. I find their site the easiest of most of the others I use. My car wash shops are nothing like yours. Just quick assessment of sales, service, and quality of the job.

I really like filling out reports on the iSS platform. The ease of doing that varies, but the Canada Goose Convenience Store (that is NOT the name of the convenience store, do not report this as a violation!) is exceptionally easy. The Big Box "hardware" store was also easy. Occasionally there is one that requires a longer essay than I want to do on my phone, so I do everything but the occasional essay on my phone, and finish on my PC.

I usually do the gas station audits on ISS, and they are overall very easy as well, at least they are easier than sassie and presto

@ddeblois wrote:

My car wash shops are nothing like yours. Just quick assessment of sales, service, and quality of the job.

Must be nice! My report has 10 sub-reports that have to be completed, and, as mentioned above, the site will show sections are complete when they are not.

The old reports with BARE did require the extra step of a GeoVerify, but the linear approach in SASSIE/APOLLO/Etc definitely adheres to best practices.

Constant menu diving as deployed by iSS does not.

Just the fact that one has to scroll down the report page to reach the buttons for the sub-reports is a massive fail when it comes to online data efficiency.



Edited 1 time(s). Last edit at 04/04/2024 10:21AM by CoolMusic.

@CoolMusic wrote:

@ddeblois wrote:

My car wash shops are nothing like yours. Just quick assessment of sales, service, and quality of the job.

Must be nice! My report has 10 sub-reports that have to be completed, and, as mentioned above, the site will show sections are complete when they are not.

The old reports with BARE did require the extra step of a GeoVerify, but the linear approach in SASSIE/APOLLO/Etc definitely adheres to best practices.

Constant menu diving does not as deployed by iSS does not.

Just the fact that one has to scroll down the report page to reach the buttons for the sub-reports is a massive fail when it comes to online data efficiency.

I'm no longer doing these, due to the reporting platform. I would pick these up if I was traveling. No more.