I have a Visa debit card with the account numbers on the back. There is no visa logo on the back only on the front. I have used this card for this shop and had them approved more than 5 times.
Yesterday I got a shop sent back to me saying they needed a photo showing the last 4 of card number and visa debit.
I sent an email with attached photos of receipt and both sides of card. I mentioned the report only has space for one photo of debit card, what should I do. The response was they needed 1 photo with last 4, with vis debit.
They suggested that I use a mirror to take the photo.
I tried, I could not hold the card, cover everything on back but last 4, see visa debit on front, and take photo with phone. I do not have enough hands.
I resubmitted it with new photos of the receipt and card. I mentioned in comment section about visa numbers only on back of card.
If this gets rejected i hope i can win on appeal.
***** update It got approved!
Edited 1 time(s). Last edit at 03/17/2024 01:14AM by galct.