Presto Visa DEBIT card shops

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When the tip question was first added to the questionaire I did several of these shops and dutifully entered the actual tip amounts. After the reports were submitted, the only amount showing to be paid to me were the fees and the total amounts of the two purchases, sans tips. And my totals, with tips, were under or at exactly $8.

So tell me it's false, I'm lying. It's okay. We all understand this MSC's modus operandi. Heck, at this point, I would expect nothing else.
The truth could be verified if anyone on the inside actually looked into the matter. It's simple enough. Look at the reports from any random shoppers who claimed tips on the reports and then look up how much each shopper got paid, in total for each report. Compare the numbers. They won't match. What the guidelines state, as we all well know, are not always what actually happens or is required, so referring to them is not an answer or a valid defense.
Is it possible wires are getting crossed on this one? Two different-but-similar types of shops?

The buy-2-identical shops were pretty fiddly, and I don't recall if tips were reimbursed but I think the stated rule was no. But there was a more recent batch of single purchase cards that I would call "Do you have the right card?" Some of those were Visa Debit. Others stayed on the board for ages because I didn't even know Amex Debit was a thing. And those definitely did reimburse tip. I remember specifically checking because I wasn't sure if it would or not.

So dpaone may be telling the truth but not referring to the same shop sestrahelena is.
That is possible but the name of the thread specifies what (one) card we're talking about. If there is a misunderstanding then it falls on the person who made a quick judgement without actually reading the topic. Then again, some MSCs are well known for their lack of QC in the management arena.
I'm late to the party on this one. For buy two of the identical item in separate transactions with VISA Debit and Cash, I only tried the last round of restaurants posted. I haven't had one where the purchase subtotal was less than $8. But on the guidelines I downloaded, it doesn't mention tip. On the report, it states to enter tip separately from the total amount on receipt.

For the other shop, card type acceptance (Discover/AMEX/Mastercard Credit/Debit), I never tried a restaurant one. But on some shops, it included shipping fees, third party delivery fees, tips, etc. All of those charges got included in the reimbursement. (BTW, my favorite shops!)


The one difference I did notice between the two separate reports/shops, is that:

VISA Debit and Cash - Enter total amount from receipt, including taxes and fees. Do not include any tip. Separate field to enter tip.

Card type acceptance (Discover/AMEX/Mastercard Credit/Debit) - Enter total amount from receipt, including all taxes, fees, and tips.

Edited to add: Forgot about Mastercard!

Edited 1 time(s). Last edit at 11/09/2024 02:32PM by Okie.
It sure is taking the MSC representative a long time to compose an apology for publicly posting false information. (Yeah, I'm feeling snarky)
There's a leftover debit card shop in my area that's up to $75. The place is supposedly a tanning salon, but according to Google, it's closed. Presumably if that's the case, I'll only get $5 instead of $75 and clearly not worth driving the half hour to get there. I wonder why no one closer to it has taken it yet?
these are back. mostly restaurants and saloons. You can get gift cards for the saloons. Very easy and convenient.
I think you mean salons.
@joedor101 wrote:

these are back. mostly restaurants and saloons. You can get gift cards for the saloons. Very easy and convenient.
@joedor101 wrote:

these are back. mostly restaurants and saloons. You can get gift cards for the saloons. Very easy and convenient.
Not really, since most salons will not sell you an $8 gift card. In my area, it's the same crappy ones that were left over the last time I saw them posted.
I checked all the restaurant menus in my area and not one has anything under $8. Not even an appetizer. And I'm not buying two sodas to go. That's stupid and not something I can use. I'll pass unless the pay or reimbursement goes up.
@sestrahelena wrote:

I checked all the restaurant menus in my area and not one has anything under $8. Not even an appetizer. And I'm not buying two sodas to go. That's stupid and not something I can use. I'll pass unless the pay or reimbursement goes up.
There's one Chinese takeout place in my area which I didn't take last time and probably won't for the next few days. I'd probably gt two orders of sesame noodles, although I don't really need two. There's a decent Italian place available again, but I think their cheapest appetizer is $15. There's a nice bubble tea place, but it's 30+ minutes away and not worth it.

Edited 1 time(s). Last edit at 12/26/2024 11:48PM by MisterBill.
I can usually still find a kids meal for just under $8, so I get two of those to go.
@sestrahelena wrote:

I checked all the restaurant menus in my area and not one has anything under $8. Not even an appetizer. And I'm not buying two sodas to go. That's stupid and not something I can use. I'll pass unless the pay or reimbursement goes up.
Ugh, I just got a 1099-NEC from Presto and based on the fact that it ends in 51 cents (not to mention that there's no way I did $600 in shops for them), they're reporting our reimbursement as income.
Thanks for the reminder. Same here. I went below reimbursement on some some shops. The total amount is correct though.

This sort of reminds me of the old Jack in the Box shops, where the flat fee including the reimbursement was being reported. I had to back out the reimbursement amount.
It's completely different from a flat fee shop. There were two components to the compensation for this shop, the fee and the required purchases. With flat fee, they don't keep track of what you spent when paying you.
How long does an appeal take for these shops? I put one in 6 days ago and have not gotten a reply. The reason for the job being denied was not what was stated in the guidelines.
@MisterBill wrote:

It's completely different from a flat fee shop. There were two components to the compensation for this shop, the fee and the required purchases. With flat fee, they don't keep track of what you spent when paying you.
I agree. This "sort of" reminds me of a flat fee, which requires additional time to arrive at earnings.

With the Jack in the Box example, the total purchase amount paid and receipt are provided. Reporting wise, it could be done, but I see why the MSC/issuer wouldn't go to that extra measure.
I had to send a message to get someone answer my appeal. Of course it was denied, and they refuse to respond to the reason being listed as the reason for denial is NOT what it states in the guidelines. I wish I had read all these complaints before I did the shops. At least all my other ones were approved. I had much more concerns with some of them than I did with the one that was denied.
@GeeDeeUu wrote:

I had to send a message to get someone answer my appeal. Of course it was denied, and they refuse to respond to the reason being listed as the reason for denial is NOT what it states in the guidelines. I wish I had read all these complaints before I did the shops. At least all my other ones were approved. I had much more concerns with some of them than I did with the one that was denied.
What was the reason for rejection?
They said I had to buy an item with a price sticker on it in the case by the register. None of the items on the sales floor had shelf tags. The guidelines state to buy ONE item with the price clearly displayed on the shelf or the menu board. The words "clearly displaced on the shelf or the menu board" are underlined. The denial said the guidelines states that I have to buy an item with a sticker on it. It is not in the guidelines.
I’ve done several of these and never bought anything with a price sticker on it. I did one recently at a small smoke shop (and I don’t smoke) so I purchased two cases of soda. There was no price tag or sign. The cashier quoted me a price, then rang each one up a different price (off by .01 cent). My shop was approved that day. Something sounds amiss with the editor.

I’ve also never seen in the guidelines that the item needs to be in the case by the register. I have also shopped several cannabis dispensaries and purchased body products that were not near the register.

@GeeDeeUu wrote:

They said I had to buy an item with a price sticker on it in the case by the register. None of the items on the sales floor had shelf tags. The guidelines state to buy ONE item with the price clearly displayed on the shelf or the menu board. The words "clearly displaced on the shelf or the menu board" are underlined. The denial said the guidelines states that I have to buy an item with a sticker on it. It is not in the guidelines.


Edited 1 time(s). Last edit at 01/30/2025 02:14AM by gigishopper.
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