ipsos cashapp shop

ipsos cashapp shop

For those that are doing the cash app shop, I am finding it is not possible to pay yourself into balance in venmo. The app literally says "you cannot pay yourself". I send that to KH at ipsos, who sends it back to me for clarification. A simple google search indicates you "CANNOT" pay yourself to incur a balance. I even indicated this. Wow what a crock...

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More Discussions About Ipsos Mystery Shopping (All Companies)

You can add cash if you have the Venmo Debit Card. I found this out while doing this project. It takes about 2 minutes to set up the Debit Card, and then it pulls the cash from the bank account you have linked to Venmo. Its a bit of a pain in the neck for a $10 shop. And like most thing IPSOS, they should have figured this out before launching this...sigh. Directions are here

[help.venmo.com]

Other thing you can do is have someone Venmo you the money, and then just send it back to them after you complete the transfer. Also a pain in the neck for a $10 shop, but an option

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Yeah I dont have the venmo debit card, and it was not a requirement and i will not open a debit account for the sake of this project. The info was wrong. These are not options. Ipsos is in the wrong.

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Many shoppers have completed these successfully.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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they were able to complete it due to having a venmo debit card. You DID NOT MAKE THAT A REQUIREMENT. Maybe read your own guidelines in the future

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Hi - that isn't a requirement - if you would like to email me I can explain further if you would like. There is also no need to be rude.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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yes it is a requirement...(sorry ive been on vacation and have not bee able to respond)
"At this time, only Venmo users who have been approved for a Venmo Mastercard® Debit Card have the option to add money from a verified bank account or a linked debit card directly to their Venmo balance. "

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I also sent you the error message from venmo app "Error: You cannot pay yourself"

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We have had this shop done successfully. You need to have a balance on your Venmo account and then you can send it.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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That is not true and balantly a lie, since there is a section in the guidlines that show you how to add the funds. Also when I emailed you at the time, you completely disregarded this fact. Also, there is a question in the survey that literally asks why the transaction was unsuccessful. Please escalate.

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We absolutely have had these shops successfully completed.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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please read post 2 from cassie who literally said you need a venmo card in order to add a balance. repeating the same thing multiple times, ignoring direct emails from, and disregarding what's actually in the guidelines is not helping. Please escalate. That is not the question I am asking - I am going by the guidelines and adding funding is not possible without the prerequisite of having a venmo card. Please address this and escalate. It is really unprofessional you only response thru a forum,

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I am not going to go back and forth and be called a liar. I will say again that we have had these shops successfully completed. I am sorry that it didn't work out for anyone who ended up not able to complete the shop. The project manager is the one who makes the final decision on these, she is aware of your unhappiness and I have responded to you other than in the forum and it again just ends up with you saying no it isn't possible and me saying we have had it done. I don't have another answer for you. The project manager has your latest email and it is in her hands. I am an independent contractor just like you, I don't have the power to change a rating or to pay a shopper for a shop that was excluded. I actually want all shops accepted and paid. I also want to be paid for scheduling a shop or editing it, and if we don't accept the shop, that doesn't happen. I have no reason to not be on your side, and if there was anything I could do, I would. In the end you weren't able to complete the shop.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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this is extremely unprofessional and my asks have not been unreasaonable. You are explicitly unprofessional in this statement " I have no reason to not be on your side" and I am only asking for recourse. Please provide the project manager contact details. That you continue to lie and not provide any validation that this was escalate (your word on a forum is not professional, especially when I emailed you directly multiple times asking for this to be escalated). AND that I have been continually ignored is unprofessional. Again my ask is not unreasonable. Please advise.

Edited 1 time(s). Last edit at 02/22/2024 03:02PM by tryintosellmystuf.

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It has been escalated, and I have done all that I can do, but I won't engage any further and be called names. You may email the main email address with any further questions. I understand you are frustrated and upset, but taking it out on me won't get you anywhere - there is nothing further that I can do, or I would have already done so.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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I did not take anything on you...your unprofessional habit of ignoring my multiple requests with little to no reasonable feedback is why I had to post on this thread. Again there is a habit of this happening, when I have previously asked a question and only received a response when I escalated this. Do you think I want to keep going back and forum?

To others who in the future get issues...its amazing how much time "employees" who work for a MS, troll a mysteryshop forum rather than directly work to address issues with guidelines and shops.

Edited 1 time(s). Last edit at 02/22/2024 03:11PM by tryintosellmystuf.

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I am not an employee with Ipsos and have responded to every email you sent to me. Any further questions please email the main email address.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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that is called lying. unfortunately I cannot post screenshots as I have obviously sent more emails with evidence, screenshots, and details, to which are overlooked and glossed over by you. I have emailed getting no response is not considered a response. Since you have an email with "company-name"....I cannot read your mind, I can only make the assumption you represent them and this continued discourse, again is Unprofessional on your part.

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Have a good rest of your day.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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please do your job

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I am sorry that you are not understanding this, but I am a scheduler. My job is to schedule the shop, which I did. Any further questions please email mystery.shopping@ipsos.com

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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since you have the power to schedule shops, then you must have the power to unschedule them and address isuess since your name is directly on the help contact. if you are only a schedule, then your previous points must be incorrect then are you saying you do not have the authority to READ the guidelines, especially with a section with several pages dedicated to funding the account...again i cannot read your mind. l have emailed you multiple times at the time of the shop, during the rejection, and now after the fact. I cannot KNOW if you escalated this previously since, again, you have a habit of not responding. again this is a public forum. I do not know if you really represent this company, because unfortunately, you still do not respond to direct emails to you and for requests for escalation.

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Again, I am sorry you don't understand this, but it was escalated at the time, and I did let you know that. It is out of my hands. I literally can do nothing else for you.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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for everyone, its also extremely convenient that current shops now have ipsos sending you the funds in the cash app rather than the impossible task of funding itself without the prerequisite of having a venmo card. but its nice to know that ipsos representatives rather write on a public forum than actually do anything, i.e. read the actual guidelines they abide by and of course not communicate with people who have the power to resolve issues

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This is a separate project. The first one is completed.

Karen Holland
Independent Scheduler for Ipsos
[www.ishopforipsos.com]

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the comprehension is low

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Tryintosellmystuf - Karen is one of the best in the business. I take personal offense to you continuing to attack her here. If IPSOS had more Karen Hollands working for them, they'd have about a bazillion less complaints. Funding Venmo is funky, but it is what it is...for goodness sake lets move on.

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I see both sides of this.
Karen is wonderful, and doesn't deserve to be attacked in this way.
IPSOS DOES have kinks/ flaws in some of their shops that would make it impossible to complete a shop if you ONLY followed their step by step guidelines and didn't use critical thinking skills to figure out a work around.
Maybe if Karen acknowledged that, instead of saying "others have figured it out"???????

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In my decades of MS experience, Karen Holland has been a consistently good and helpful scheduler. I am sorry to see her be the object of such invective.

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This was a $10 project. I have literally no idea why anyone would care this much about completing it or not completing it. As one of the people who did "figure it out" I can say the Guidelines were actually pretty clear. You either had a Venmo balance or you could ask someone to send you money via Venmo. Or you could do what I did and set up a debit card (which I figure out by reading their FAQs, and yes maybe IPSOS could have put that option in the Guidelines). But $10 project...are we really this hard up for a thing to argue about? Just let it fall off if it doesn't work for you.

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