Step 1: Review the complete list of MSC Names, beginning with the Letter B.

Step 2: Extract the names of the active MSCs only. (If you're not certain, add a question mark after their name.)

Step 3: PM your redacted list to me.

B
B Business Solutions Inc
Baird Group Consulting
Bare Associates International
BDS Marketing
BestMark
Beyond Hello
BIGK Mystery Shopping (Mexico)
Bild & Co
BLD Scheduling
BMA Mystery Shopping / Best Market Audits
Buckalew Hospitality
Business Evaluation Services / Mystery Shopper Services
Business Observations
Business Research Group

Step 1: Review the complete list of MSC Names, beginning with the Letter C.

Step 2: Extract the names of the active MSCs only. (If you're not certain, add a question mark after their name.)

Step 3: PM your redacted list to me.

C
C3 Client Satisfaction
Caliber Interactions
Campus Consulting
Capstone Research
CastForce
CAST Retail (Creative Agency Services Team)
CHC Solutions
Checker Patrol
Checkmate Inspections
CIMA Insight
Circle of Service Mystery Shopping
Cirrus Marketing
Coast to Coast Scheduling Services
Compliance Solutions Worldwide
Confero
Constance Anderson and Associates, Inc
Consumer At Site
Consumer Connection
Consumer Impressions
Consumer Insight / TROC / The Retail Outsourcing Company
Consumer and Market Insights
Consumer Perspectives
Consumer Research Group / CRG
Consumer Service Analysis
Corporate Insiders
Count On Us
Coyle Hospitality
Creative Image Associates
Cross Financial Group
Customer 1st / The Troy Dolan Group
Customer Experience Experts
Customer Impact
Customer Perspectives
Customer Service Experts
Customer Service Profiles
CXG (formerly Albatross Global Solutions)

You are a godsend!!!!

Will there be a link to the Google Spreadsheet that we can all follow?

Insight, yes. Stormcloud has created a Google Spreadsheet, however I believe it's still in the preliminary stages.

guysmom myst4au and joanna81 are the godsend; I'm simply the messenger.

@stilllearning wrote:

guysmom myst4au and joanna81 are the godsend; I'm simply the messenger.

Well, my gratitude and DEEP THANKS to ANYONE and EVERYONE who is involved in updating this list!!!

@stilllearning wrote:

Insight, yes. Stormcloud has created a Google Spreadsheet, however I believe it's still in the preliminary stages.

That is correct! Let me finish getting things set up. I'm also coordinating with JacobJ on "The List" and it's handling. And hopefully on assisting him with some back-end forum work to update/upgrade some things he's been wanting to do around here, which should be fun!

just out of curiosity, is there any interest in adding "category" or "industry" to the company database?

There's a handful of companies that might specialize in a certain area - I.E., medical shops, or phone shops. This would take longer to review and update and not all companies specialize but could be helpful for shoppers who might only want to focus on certain specialties.

Another question, for companies that have gone through a merger and acquisition, its not completely clear if they still offer mystery shopping or have pivoted to doing things like merchandising instead. Does anyone have interest in digging a little deeper into companies like this to see if they still do shops?

I think it would be very difficult to define industries for most MSCs. Their clients often vary from one area of the country to another. It reminds me of the grade-school story about a committee writing a description of an elephant. One person touched the tail and described it as snake-like. Another touched the leg and said that it was like a large tree. The trunk became a fire hose. There were others. That is how MF and IPSOS would end up, maybe worse depending upon what happened to be on their boards in each area. For ath Power and Pinnacle, I think the answer would be financial / banks, but that is based upon what I personally see.

I reported results for every company on the "active" list below. If they merged or changed names, I looked to see if the merger partner or newly named company appeared to be doing mystery shopping. I reported what I found.

"Does anyone have interest in digging a little deeper into companies like this to see if they still do shops?" Great question, Joanna!

We can keep it simple and just list the names/websites, people can make their own notes about the companies as they wish.

In my opinion, that sounds like a great idea!

While the industry(ies) that a MSC specializes in could be difficult to pin down -- not to mention very subject to change -- one thing that *might* help is if we could have a column for when a MSC was last known to be active?

Even if we didn't have that for every single MSC (there is a lot of them!), it might be a nice thing to have. If anyone wanted to ever take that on. Just an idea.

I do wish there was a better way to manage some of these - there were a few companies that looked like they operated in say, Texas only, so being able to make some notes would be helpful. I think if its in a google sheet people can download it and add their own notes. That's probably what I'll do. If everyone adds notes it might result in a lot of clutter.

@StormCloud wrote:

While the industry(ies) that a MSC specializes in could be difficult to pin down -- not to mention very subject to change -- one thing that *might* help is if we could have a column for when a MSC was last known to be active?

Even if we didn't have that for every single MSC (there is a lot of them!), it might be a nice thing to have. If anyone wanted to ever take that on. Just an idea.

Preliminary B List

Thank you all for your contributions and a special thanks to myst4au and joanna81 and shopnyc! ???
Please message me with your comments and corrections.

Bold = Changes and additions

B
B Business Solutions Inc
Baird Group Consulting
Bare Associates International
Bar Stoolie (was Inside Evaluators Brands)
BDS Marketing
BestMark
Beyond Hello (absorbed into SeeLevelHX)
BIGK Mystery Shopping (Mexico)
Bild & Co
BLD Scheduling
BMA (Best Market Audits) (Merged into Business Evaluation Services)
Buckalew Hospitality
Business Evaluation Services (Merged with BMA and Customer 1st)
Business Observations
Business Research Group (merged into Business Evaluation Services)
BzzAgent (was ICC Decision Services)



Edited 4 time(s). Last edit at 09/15/2022 05:53PM by stilllearning.

Preliminary C List

Thank you all for your contributions and a special thanks to myst4au and joanna81 and shopnyc! ???

Please message me with your comments and corrections.

Bold = Changes and additions

C
C3 Client Satisfaction
Caliber Interactions (now Interactions Marketing)
Campus Consulting
Capstone Research
CastForce
CAST Retail (Creative Agency Services Team)
CHC Solutions
Checker Patrol
Checkmate Inspections
CIMA Insight
Circle of Service Mystery Shopping
Cirrus Marketing
Coast to Coast Scheduling Services
Compliance Solutions Worldwide
Confero
Confidential Consumer (now The Jack Network)
Constance Anderson and Associates, Inc
Consumer At Site
Consumer Connection
Consumer Impressions
Consumer Insight / TROC / The Retail Outsourcing Company
Consumer and Market Insights
Consumer Perspectives
Consumer Research Group / CRG
Consumer Service Analysis
Corporate Insiders
Count On Us
Coyle Hospitality
Creative Agencies Services Teams (CAST)
Creative Image Associates
Cross Financial Group
Curinos (formerly Informa)
Customer 1st / The Troy Dolan Group (merged into Business Evaluations Services)
Customer Experience Experts
Customer Impact
Customer Perspectives
Customer Service Experts (now CXE)
Customer Service Profiles
CXG (formerly Albatross Global Solutions)



Edited 3 time(s). Last edit at 09/13/2022 08:47PM by stilllearning.

Step 1: Review the complete list of MSC Names, beginning with the Letters D, E, F, G.

Step 2: Extract the names of the active MSCs only. (If you're not certain, add a question mark after their name.)

Step 3: PM your redacted list to me.

Thank you!

D
Data Quest LTD
Devon Hill Associates
DJC Mystery Shopping
DSG Associates Inc
Dynamic Advantage

E
Eagle Eye Retail Intelligence
Elite Shopper Force
Ellis Property Management Services / EPMS
Evaluation Systems Personnel (ESP)
Extra Eyes Nationwide, Inc
Eye Spy Critiquing & Consulting

F
Faith Perceptions
Feedback Plus
First Class Research Associates
Five Diamond Hospitality
Frontline Focus International
Frontline Shoppers

G
Gapbuster
GFK Mystery Shopping
Global Compliance Research
Goodwin & Associates
GovPartners
Greenhouse Marketing & Communications
Guest Service Solutions

H
Harland Clarke
Helion Research
Hilli Dunlap Enterprises
Hope Research Group
Hospitality Checkpoint
Hospitality Now
HS Brands

All I have is wow!!! I work for 10-15 MSCs and would love to work for more, but had no idea how to go about finding reputable ones. This is certainly a good starting point!

Preliminary D, E, F, G, and H Lists

A special thanks to myst4au and Susan L. for their updates to the D, E, F, G, and H Lists! ???

Looking forward to seeing contributions from more forum members. Since we will all benefit from this endeavor, let's make it a team effort. Please.

Please message any comments, changes or lists to me.
Bold = Changes and additions

D
Data Quest LTD
Devon Hill Associates
DJC Mystery Shopping
DSG Associates Inc
Dynamic Advantage

E
Eagle Eye Retail Intelligence
(The) Elite CXS Group (was Elite Shopper Force)
Elite Shopper Force (now The Elite CXS Group)
Ellis Property Management Services / EPMS
Evaluation Systems Personnel (ESP)
Extra Eyes Nationwide, Inc
Eye Spy Critiquing & Consulting

F
Faith Perceptions
Feedback Plus (acquired by Sentry Insights)
First Class Research Associates
Five Diamond Hospitality (now True Guest)
Frontline Focus International (absorbed by Intouch Insight)
Frontline Shoppers (absorbed by Intouch Insight)

G
Gapbuster (now Sonata GBW)
GFK Mystery Shopping (absorbed by IPSOS)
Global Compliance Research (GSC Research) (merged into Intouch Insight)
Goodwin & Associates[/s] (became 360 Intel)
GovPartners
Greenhouse Marketing & Communications
Guest Service Solutions

H
Harland Clarke
Helion Research
Hilli Dunlap Enterprises
Hope Research Group
Hospitality Checkpoint
Hospitality Now
HS Brands



Edited 4 time(s). Last edit at 09/22/2022 12:17AM by stilllearning.

Step 1: Review the complete list of MSC Names, beginning with the Letters I, J, K, L, M.

Step 2: Extract the names of the active MSCs only. (If you're not certain, add a question mark after their name.)

Step 3: PM your redacted list to me.

I
i-SPY Hospitality Audit Service
ICCDS: ICC Decision Services
ICU Associates, Inc
Impact Marketing
Imyst Mystery Shopper
Informa Research Services
Inland Empire Market Research
Inside Evaluator Brands
Insight Market Research
Insight Twenty20
Instant Reply
Insula Research
Integrity Consultants
Intellaprice
Intellishop
International Service Check
InTouch Insights
Ipsos Mystery Shopping

J
Jancyn Evaluation Shops
JM Ridgeway

K
Kern Scheduling
Kinesis CEM

L
Lanla Marketing Research
Leblanc & Associates
Legacy Group Market Research

M
Management Consultant Group
MaritzCX
Market Force
Market Viewpoint LLC
Marketing Endeavors
MarketStat
MarketWise Consulting Group Inc
MASSolutions
Measure Consumer Perspectives
Melinda Brody and Company
Mercantile Systems
Merchandising Consultants Associates
Mintel
Monterey Mystery Shopping
MPact Group, Inc
mVentix
Mystery Guest
Mystery Shopper Pros / MSP Services
Mystery Shoppers, Inc
Mystery Shopping Canada, Inc



Edited 1 time(s). Last edit at 09/10/2022 09:50PM by stilllearning.

Preliminary I, J, K, L and M Lists

A special thanks to myst4au and Susan L. for their updates to the I, J, K, L and M Lists ! ???

**Looking forward to seeing contributions from more forum members. Since we will all benefit from this endeavor, let's make it a team effort. Please.**

Please message any comments, changes or lists to me.
Bold = Changes and additions

I
i-SPY Hospitality Audit Service
ICCDS: ICC Decision Services (now Bzz Agent)
ICU Associates, Inc
Impact Marketing
Imyst Mystery Shopper
Informa Research Services (now Curinos)
Inland Empire Market Research
Inside Evaluator Brands (now Bar Stoolie)
Insight Market Research
Insight Twenty20
Instant Reply
Insula Research (purchased by Intouch Insight)
Integrity Consultants
Intellaprice
Intellishop
International Service Check
InTouch Insight (includes Frontline Focus International, Frontline Shoppers, Performa Logics, Retail Track, Statopex Field Marketing)
Ipsos Mystery Shopping

J
Jancyn Evaluation Shops
JM Ridgeway

K
Kern Scheduling
Kinesis CEM

L
Lanla Marketing Research (now Lanla Powered By Union)
Leblanc & Associates
Legacy Group Market Research
LRA Worldwide

M
Management Consultant Group
MaritzCX
Market Force
Market Viewpoint LLC
Marketing Endeavors (now White Clay)
MarketStat
MarketWise Consulting Group Inc (merged with Service With Style)
MASSolutions
Measure Consumer Perspectives
Melinda Brody and Company
Mercantile Systems
Merchandising Consultants Associates
Mintel
Monterey Mystery Shopping
MPact Group, Inc
mVentix
Mystery Guest
Mystery Shopper Pros / MSP Services
Mystery Shoppers, Inc
Mystery Shopping Canada, Inc



Edited 6 time(s). Last edit at 09/22/2022 12:14AM by stilllearning.

I've got the spreadsheet updated through "H", will do up through "M" next!

eta: done through "M"



Edited 1 time(s). Last edit at 09/15/2022 09:21PM by StormCloud.

Storm, just so you know, I've made updates to previous posted lists as I've gained more information.

Are you able to post the partial lists of MSCs, using the Sassie and iSecretShop platforms, which were generously provided by myst4au?

I could really use a/some/several volunteers to provide accurate URLs for a portion of the lists Please message me if you are willing.

Ah that's right -- I'll do a tab for "MSC's by Platform", add those to the sheet.

Plus will re-check the earlier letters!

And yes -- please anyone who can help with verifying URL's it would be totally awesome!!!

I wish this forum had an "@everyone" thing like discord does..... every single person would be aware this and the previous message existed!

(jumping up and down) A huge thank you to Andrew475, who provided the URLs for the "A - Z MSCs!



Edited 1 time(s). Last edit at 09/16/2022 09:37PM by stilllearning.

Step 1: Review the complete list of MSC Names, beginning with the Letters N, O, P, Q, R.

Step 2: Extract the names of the active MSCs only. (If you're not certain, add a question mark after their name.)

Step 3: PM your redacted list to me.

N
National Shopping Service Network / NSSN
Nationwide Services Group
New Image Marketing
North Fork Research
Northwest Loss Prevention Consultants
Norton Norris
nsite Market Research

O
Oculus Training
Onion Insights

P
Palm Scheduling Services
Patron Edge Mystery Shopping
Perception Strategies
Perfectly Frank, Inc
Performa Logics
Person To Person Quality Mystery Shopping
Phantom Shoppers
Pinnacle Financial Strategies
Premier Service Inc
Private Eyes Online
Private Eyes Scheduling
Promotion Network, Inc
Provantage Corporate Analytics

Q
Quality Assessments Mystery Shoppers
Quality Assurance Consulting Inc
Quality Scheduling
Quality Service Control / QSC
Quality Shopper
Quest for Best Mystery Shopping

R
RDAssociates, Inc
Reality Based Group (Gamefilm Consultants)
Reality Check Mystery Shopping
Red Brick Scheduling
Reflections MS(5 Discussions)
Regal Hospitality Group
Remington Evaluations
Rentrak Mystery Shopping
Research Intelligence Group
Research Services Group (RSG)
Restaurant Cops
Retail Maxim
Retail Rapport Ltd
Retail Track
Richey International
Ritter & Associates



Edited 1 time(s). Last edit at 09/16/2022 09:57PM by stilllearning.

BZZ Agent login does not function. Did they change their name again or go out of business???

Many Thanks

According to myst4au's comprehensive list, BZZ Agent is still in business. You may want to contact the company at support@bzzagent.com.



Edited 1 time(s). Last edit at 09/19/2022 05:07PM by stilllearning.

I just tried the URL that I have on file, and it did not work. About 2 weeks ago, it did work. It might be a temporary problem at the SASSIE site.

@Arch Stanton wrote:

BZZ Agent login does not function. Did they change their name again or go out of business???

Many Thanks