I was scanning at one to two stores every single week for at least six months and recently added a third store. Today I was kicked out of that store and told not to scan there again by management and when I texted my contact for help they basically told me too bad. The PDF (which there is no way to look at until you are accepted to do the shop) says not be be noticed doing it by staff which is literally impossible. You have to scan sections that are right in front of the meat department, bakery, and pharmacy, and in addition they have staff members staked out permanently in various locations. I am disabled and visibly queer so it’s hard for me to fly under the radar anyway, but if a staff member or loss prevention member decides that you are acting suspiciously and watch you, none of the fake “scenarios” they give you to tell them are going to prevent you from being kicked out, and you will get absolutely no support from Mystery Shopper Services if that happens. You just lose your income. I suspect that the person who was working at that location before me was kicked out too, so they were watching for people scanning. It took me seven hours to do, and I had to have my phone plugged into a back up battery half the time. They are smoking some good @#$%& if they think there is any way to not be seen by staff members while you are there all day long. They all were used to seeing me at the other two locations, they just didn’t hassle me there for whatever reason.
I unassigned myself from all of the locations. It’s not worth it to me to constantly have the threat of being cornered by some overly zealous employee and immediately lose a regular source of income due to MSS’s total lack of support and unrealistic expectations for their shopping scouts.