cynb Wrote:
-------------------------------------------------------
> Ace is Ace And Deva is one of the few schedulers
> that interact with us.


I thought Deva was gone from ACE to another MSC.

AustinMom Wrote:
-------------------------------------------------------
> cynb Wrote:
> --------------------------------------------------
> -----
> > Ace is Ace And Deva is one of the few
> schedulers
> > that interact with us.
>
>
> I thought Deva was gone from ACE to another MSC.

Ugh! She is. She decided she needed a change of pace but she's back to scheduling now with Summit. She seems happy enough and I hope she is. It's a sore, sore spot as we all miss her deeply and ACE isn't ACE without her. I just might get a mob together and kidnap her back home where she belongs. Think it'll work? I suppose it's not fair to put our happiness first but that doesn't change the fact that we miss her, not just as a co-worker but as a friend.

Edited 1 time(s). Last edit at 06/13/2012 02:36AM by AlwaysAngie.

lol only thing i see with ace is that there's a lot of cell phone shops in cosco which i don't have a membership to i guess one time i could actually try that. but in regards as a scam unless they send a 4,000 check i would call them up and ask them but i haven't seen or heard any scam emails from them.

I just did my first shop for Ace and got a nice email from someone named Mary Ann. She explained why I got the grade I did and that I needed more detail in my final comments.

I told her unfortunately when I tried to write a lot of detail in the final comments section, it wouldn't let me type anymore and I had to delete a lot of sentences to send it through.

Does anyone know how I can fit all the details in, in the future? Perhaps there's a limit to how many characters can go in that section, I'm not sure. My husband told me I was too verbose and to edit it down.

Ruby - definitely something I've had to learn on a couple of shops. Say what you need to say in short, compact sentences, no need to be flowery, just grammatically correct!

I've only done one shop for Ace, no problem. Just not a lot of opportunities in my area to date, and the shop I did for them I wouldn't want to do but twice a year due to the nature of the type of shop performed. It's not the level of effort or the pay, both were very reasonable, just what it's shopping.

joey9900 Wrote:
-------------------------------------------------------
> lol only thing i see with ace is that there's a
> lot of cell phone shops in a discount wholesaler which i don't
> have a membership to i guess one time i could
> actually try that.

Joey, you don't need a membership to most of the locations. If one is required, it's noted on the application. We have many different clients, including a few new ones. The cellular client is our biggest as its nationwide but depending on where you're located, there are other shops available or will be available soon. Plus we have phone shops on a monthly basis, too. So you never know what might be coming your way.



rubypearl Wrote:
-------------------------------------------------------
> I just did my first shop for Ace and got a nice
> email from someone named Mary Ann. She explained
> why I got the grade I did and that I needed more
> detail in my final comments.
>
> I told her unfortunately when I tried to write a
> lot of detail in the final comments section, it
> wouldn't let me type anymore and I had to delete a
> lot of sentences to send it through.
>
> Does anyone know how I can fit all the details in,
> in the future? Perhaps there's a limit to how many
> characters can go in that section, I'm not sure.

Hi RubyPearl. There's also an odd quirk lately with Shopmetrics (the platform ACE uses) that makes the screen bounce when the narrative gets long. It doesn't prevent the narrative from being added but it does make it difficult to write and edit when the screen jumps like that. So frustrating! Writing the narrative in Word and copying and pasting to the report is one way around it.

There's a minimum of 10 sentences that's required for the Overall section. We need a generalized overview from "hi" to "bye" but it doesn't have to be a detailed play by play of every little thing covered. It's more so the client knows the order in which things happened because the order of the questions in prior sections isn't necessarily the order in which the conversation flowed.

It's possible that Mary-Anne meant the prior sections such as the Understanding Needs or Suggest Solutions areas needed more detail. If you wrote so much in the Overall section (the only section that acts up) that the screen acted funny, then you've REALLY written quite a bit! Much more than is required. Obviously without seeing the report, I don't know exactly what was what. I'm only guestimating based on what I know and what you've written.

Anyway, I'm glad your experience was positive. I'll pass the kudos onto Mary-Anne. I know she'll appreciate it.

Yes, Angie, it was the over all section and the screen was bouncing all over the place. LOL. Next time, I'll put it in word and cut and paste. I've never had the bouncing screen syndrome happen before.

I do shops at Costco . Just tell the person at the door that you are going to get a browser pass. I have never had a prob with it. Do not pass up on a Costco (sp Joey) because you do not have a membership.. You can get a receipt from the food area, like $1 and change. Don't take mine though (:

RubyPearl, remember that if it gets to the point of bouncing, you've probably included more than enough narrative for that section. It takes several paragraphs, minimum, before that happens.

Joey, Cyn, you don't have to make a purchase either. If you have a business card, that's all you need. For a brochure, you need the associate's name and number. Or a brochure and a receipt.

Yep, Angie, I had way too much narrative and when I made it shorter, not enough. LOL Oh well, if that's the worse thing I do in this life, I'm in great shape.

AlwaysAngie Wrote:
-------------------------------------------------------
> >
> Joey, Cyn, you don't have to make a purchase
> either. If you have a business card, that's all
> you need. For a brochure, you need the associate's
> name and number. Or a brochure and a receipt.

I do have a warped sense of humor. When you say "if you have a business card"
I chuckled thinking...yup, we should all get business cards like

"JOEY
Mystery Shopper"

and show them to Costco. hee hee

shoppinalong Wrote:
-------------------------------------------------------
> AlwaysAngie Wrote:
> --------------------------------------------------
> -----
> > >
> > Joey, Cyn, you don't have to make a purchase
> > either. If you have a business card, that's all
> > you need. For a brochure, you need the
> associate's
> > name and number. Or a brochure and a receipt.
>
>
> I do have a warped sense of humor. When you say
> "if you have a business card"
> I chuckled thinking...yup, we should all get
> business cards like
>
> "JOEY
> Mystery Shopper"
>
> and show them to Costco. hee hee

LOL! Well, I thought you were going do a pun off what I wrote: "JOEY: That's all you need." My husband's mind goes in the gutter every so often so it's second nature to think where he's about to head. LOL

I love ACE too! I wish they had more shops in my area up for grabs.

ACE is a GREAT company! I do highly recommend them. I just wanted to throw in my 2 cents and say HEY!

Have a great day!

I agree ACE was a great company to work with. Not interested in opening a PayQuicker account to work with them, so they are certainly "was" for me!

I did a Trucking Co. for them on 2/16/2012 and have no record of being paid. How can I verify payment. The problem may have been that I just recently opened an account with Pay-Quicker. Please let me know who to get in touch with. alibisss

alibisss Wrote:
-------------------------------------------------------
> I did a Trucking Co. for them on 2/16/2012 and
> have no record of being paid. How can I verify
> payment. The problem may have been that I just
> recently opened an account with Pay-Quicker.
> Please let me know who to get in touch with.

Do you mean going in and asking for a certain part? Otherwise, we don't have trucking company shops. You can email accounting@acemysteryshopping.com to find out. Regardless of whether you had a PayQuicker account or not, you would have gotten an email notification about the payment from ACE. Check through your emails and email accounting if not.

Right on,jimntx3!

I stay clear from any company where the scheduler is so vain that she has to post her photo on every email she sends.

tjfx Wrote:
-------------------------------------------------------
> Right on,jimntx3!
>
> I stay clear from any company where the scheduler
> is so vain that she has to post her photo on every
> email she sends.
This is a nasty and pointless post. It is not in anyway helpful or enlightening. Is this really how you want to spend your time?

tjfx Wrote:
-------------------------------------------------------
> Right on,jimntx3!
>
> I stay clear from any company where the scheduler
> is so vain that she has to post her photo on every
> email she sends.


Yes. your post is rude and unprofessional.

tjfx Wrote:
-------------------------------------------------------
> Right on,jimntx3!
>
> I stay clear from any company where the scheduler
> is so vain that she has to post her photo on every
> email she sends.


I think that's an odd post tfjx. Doesn't seem like a page out of Dale Carnegie: "How to make friends and influence people".

I'm just the opposite. I like to know who I'm talking to and working with and appreciate those pics. And on occasion when I have a relationship with an editor or scheduler I send them a photo of me, so they know who they're talking to.

Different strokes for different folks. But I bet you're on Facebook so those 9 million strangers can see your face, right ?

shoppinalong Wrote:
-------------------------------------------------------
> I'm just the opposite. I like to know who I'm
> talking to and working with and appreciate those
> pics. And on occasion when I have a relationship
> with an editor or scheduler I send them a photo of
> me, so they know who they're talking to.

Ditto here.

I didn't realize that ACE had moved to a different payment system (my mistake) and I performed the job. I let Jamie know that they could have the report and photos without paying me, since it was my mistake and I wasn't signing up for that payment method.

Jamie said, "Absolutely not!" and bent over backwards (and possibly did a handstand and a backflip, too) to get me paid.

minnie Wrote:
-------------------------------------------------------
I didn't realize that ACE had moved to a different
> payment system (my mistake) and I performed the
> job. I let Jamie know that they could have the
> report and photos without paying me, since it was
> my mistake and I wasn't signing up for that
> payment method.
>
> Jamie said, "Absolutely not!" and bent over
> backwards (and possibly did a handstand and a
> backflip, too) to get me paid.

Minnie, thanks so much for reporting this great experience with Jamie and with ACE. ACE is one of my favorites although they have few jobs here. I stopped shopping with them when they began payment through PayQuicker. I really like them but I don't like PayQuicker so I've chosen not to accept any shops at this time. If they ever decide to offer a second method of payment - or if I change my mind about PayQuicker - I'll start shopping for them again.

I rather like the fact that we can see who the scheduler is...this is comfortating to me personally. I dislike the fact that we always have to
be hidden, use false names, be in the protective program....just joking for my friends using "handles", it goes with the business, but I wish in a way this profession was opened, although I understand....with facebook, and a reality show, we really are not that anonymous anymore...ooops, I've gotten off track, yes I worked for Deva, so nice, and must say after she left,I never get emails anymore. I'm not a Costco member, but said I was getting a day pass, walked in, got a hot dog and coke ($1.50), did the mobil kiosk, nice easy job, and had no problems with Payquicker.



Edited 1 time(s). Last edit at 06/17/2012 03:45PM by Irene_L.A..

I like ACE and would love to do more shops with them. Signing up for Payquicker isn't any worse than signing up for Paypal. I know some of you are concerned that Payquicker might go under or something, but since they never owe me more than $45-60 bucks, it's not like it would cause me to go bankrupt. In the meantime, for those of you who won't take the ACE jobs - well, that just means more opportunities for me! I just wish ACE would get more clients in my neck of the woods.

I am repeating myself, but Payquicker is fine and I am 99% sure that it is FDIC insured as is Paypal.

cynb Wrote:
-------------------------------------------------------
> I am repeating myself, but Payquicker is fine and
> I am 99% sure that it is FDIC insured as is
> Paypal.


Ditto.
And yes it is FDIC insured.

Wish I could figure out a way to get my money out of Paypal and over to Payquicker where I have a debit card. Don't want a debit card from PP.
Hmmm, actually I guess because we have opened bank accounts with Payquicker I actually could have it transferred there. Maybe even into the debit card.

Good question. I assume that you are not asking if you can get paid by PayQuicker if the MSC is not affiliated with them.

TJFX - the reason ACE staff (and I say "staff" because it's not just the schedulers) have our photos on our business cards is because we pride ourselves on being a shopper-friendly company - one that will do what we can to make our shoppers happy and one that doesn't hide behind email. We don't always have the time to interact with our shoppers on a more personal note (like via phone), so this is just another way for us to connect with you all and show you that we're real people and not some robots behind a computer screen (which is kind of what I imagined before I became a scheduler).

Jamie


tjfx Wrote:
-------------------------------------------------------
> Right on,jimntx3!
>
> I stay clear from any company where the scheduler
> is so vain that she has to post her photo on every
> email she sends.

Jamie - Not to worry - I think it was only ONE person who commented negatively. I, for one, appreciate seeing who I'm dealing with so thank you.