dhickman Wrote:
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> Nicelytwicely, I have a good floor associate
> story. When he didn't mention credit and i asked
> what credit or financing options they offered, he
> had no idea what I meant. After looking perplexed
> for a few seconds, and I mean looking perplexed,
> he said he didn't know.
Oh, mine knew that there was a card option, but couldn't tell me anything about it! He actually called another associate over to provide more information. When I saw him coming, I thought, "Yikes!" (Just my luck to have something happen that might complicate a shop!)
Fortunately (questionable word for this scenario!), the additional associate did not give me any of the information contained in the checklist. If he had, I probably would have contacted FP for further instruction. In this instance, it worked out okay to not say anything about the second associate, but it actually made me wish that there was a commentary section somewhere.