I am by no means an authority on ACL, but after almost 15 years in this business, one does develop a nose for problem MSCs. My limited experience with ACL is completely positive, as they conduct business in a manner that is compatible with me. Communications are exceptional, concise and totally devoid of the slightest ambiguity. A true life example below:
This past week, I submitted a proposal to complete a shop in an adjacent state. I was asked to accept a second assignment for a different client; I declined. The first job was then given to another person; that's business AND I would not have it any other way. I am the epitome of an independent contractor, have been for 54+ years and will die as such.
A final comment: If ACL's practice of packaging their work is unacceptable, merely move on.