Sassie Technical Issues - Please help!!!

Is anyone having issues with Sassie? Each time I open a survey, the entire page does not display, and I have to keep opening and closing the survey. Sometimes, I get to the bottom of the page to submit the survey, and because the entire page will not open, I have to redo the entire survey. Can anyone help with this issue? There is no technical support for Sassie Shoppers. I really need to get this problem addressed because I work on Sassie daily.

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Which MSC or MSCs?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
If the MSCs are not aware of an issue, you should consider the possibility your browser is causing the problem. Try another or even a third. If the problem continues across all of them, contact the MSCs again. I'm not sure if there is a way for shoppers to contact Sassie directly. Regardless, it is the MSCs paying for the service so Sassie should be responsive to them.

I wanted to add this. Before completing a survey only to find the whole thing did not load, check the bottom to be sure the submit button is available first. It will at least save you a few headaches.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.


Edited 1 time(s). Last edit at 10/22/2017 09:24PM by LisaSTL.
Thanks so much for the advice. I will definitely try a different browser. That's a great idea. Yes, I do scroll to the bottom first now because I learned the hard way. By the way, there is no Technical Help platform for Sassie directly. I tried that route. They said they cannot respond to shoppers, only clients. Thanks again!
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