Yeah, I know what you mean. This is a large combined grocery/department store that also sells hardware, shoes, clothing, bedding, kitchen ware, etc. There is even a line for the "florist" department, which usually is an unattended little display of arrangements. If you have visited twice, and can verify your times that you did try say at 4:07, and 4:21, you are off the hook with the name if no one is there. But the ridiculous little "in and out" times for 23 different departments is so silly. Often there is only one or two employees for all of the "home" department, and they want that divided into paint, hardware, and home accessories/furnishings, hopefully with a different individual/interaction for each of those departments.