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Hair shops

August 13, 2010 02:04AM
Can any of you guys point me in the direction of a company that would have hairstylists/barbers on their list to mystery shop? I don't want the name of the actual client (no no!!) but a company that does this type of work. (School is starting so I'm looking to save any way I can!)

Thanks!
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More About Hair Salons
August 13, 2010 02:10AM
Shoppers Critique
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August 13, 2010 03:24AM
Sign up with Kern Scheduling Service. They schedule for companies who have stylist shops.
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August 13, 2010 04:12AM
Or, you could forget shopping it and go for an appointment at a good beauty college specifying an appointment with a person nearing graduation (they charge $15 here for the top school, $35 for color, and $5 for eyebrows. They newbs cost even less, but I don't do newb stylists.)

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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
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September 08, 2010 02:27PM
Shoppers Critique does have hair shops. smiling smiley

Stopped doing them because they changed their policy to you (and ONLY you), the shopper, have to see a specific stylist. I am sorry, but I can not pronounce many of their names. I am sorry, but their names are not listed anywhere, when I go in.
And there is no way to build repore with a stranger that you might see a few times a year.

Only you can do the shops. You can't take your kids in to have their hair cut (unless they changed their rules).

I use to love doing these shops, but had to stop because the new guidelines make the job awkward and challenging.
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September 08, 2010 04:15PM
Service Evaluation Concepts has this type of shop in my area.
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September 09, 2010 12:00AM
Super cuts is shopped as well.

Live consciously....
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September 09, 2010 01:52PM
ijdk,
In my region they dropped the targeted stylist requirement after about 3 months. As for building rapport with a stylist, the client probably wants to know whether or not that is happening. Big deal. Actually, I'd rather have a quiet stylist and a relaxing time at the salon, regardless of the reason. It may be more important that the stylist tries to sell you some hair care products, than whether or not she/he chats with you.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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September 09, 2010 03:08PM
secretshopper.com does a major hair cut chain in selected states only though.
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September 10, 2010 02:58AM
walesmaven -- maybe a better way to have phrased it would have been... I can't justify going into a hair place, to get my hair cut, asking for someone whose name I can't even hope to pronounce correctly, whom I have never seen before. And the places don't have the employee names listed anywhere for a customer to see. So how on earth would I know that so-so works there unless I was a shopper? I definitely would NOT have built a prior relationship with this person.

I will have to check -- maybe (fingers crossed) my region has finally dropped that targeted stylist requirement too! I know I turned down quite a few assignments for the very reason I couldn't pronounce the stylist's name, much less request them specifically without standing out like a sore thumb!

Thanks!
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September 12, 2010 07:33PM
ijdk Wrote:
-------------------------------------------------------
> walesmaven -- maybe a better way to have phrased
> it would have been... I can't justify going into
> a hair place, to get my hair cut, asking for
> someone whose name I can't even hope to pronounce
> correctly, whom I have never seen before. And
> the places don't have the employee names listed
> anywhere for a customer to see. So how on earth
> would I know that so-so works there unless I was a
> shopper? I definitely would NOT have built a
> prior relationship with this person.

I agree. Even if you can pronounce their names, many places have computerized records and can see your prior appointments. I think it is pretty odd for someone to come in and ask for a different stylist every time.
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September 15, 2010 08:20PM
Secret Shopper handles two hair cut chains in my area. The pay is quite different however. One pays a flat $26 and the other actual reimbursement only without the tip.
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