I have done some video shopping for them. They used to only use their own employees but are now branching out and need more shoppers. You pretty much discuss the shop on the phone with your scheduler before it is finally assigned, if my experience is anything to go by. I seem to recall that they also did a background check, but I could be wrong.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.