MarketForce Login Issues

Anyone else having problems loading the MarketForce Web site? I cannot get in for some reason...looks to be timing out problems. Let me know!

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There have been distinct issues with slowness in access over the past few days as well as slow page turns and freezes once in the system. I'm currently disputing a shop where supposedly I did not supply names, though they were present when I reviewed the shop, so make sure you save a copy of your report before submitting--I can't tell if it is an editor problem or a website problem.

Yes, it takes forever to open up when you select open shops.

I'm worried about the input of two shops I did today. Things are very sluggish and I do not dare be late turning in a report. Thanks Flash and Arch

I just did a report - it WAS very sluggish .... and when I got to SUBMIT, it flipped for so long I thought sure I'd lost the connection .... but it came back and I got done. (whew!)

Boy have I ever!! I was not able to see any shops all weekend so I emailed the help desk. One person said they were working diligently on the issue. Today I can see shops if I click on select shops >>> then wait for the page to load which takes 5 - 10 minutes. I see an error message but then I click Advanced Search and I get to see shops. I have no idea what happened to them. It is horrible. A BIG BLAH!!~

It would appear that, with the addition of so many opportunities from the FF client they have taken over from GAP, their servers and technical resources have became overloaded. This issue has been going on since the beginning of the month, and they are aware of the problem. Unfortunately, although they have communicated to me that they are working on the "small" issue, nothing has improved. I would not recommend accepting a shop until the issue is resolved. If inputting results is even half as problematic as viewing or accepting assignments, you may be faced with a rejected or late shop.

Interesting . . . this morning they seem to have a new front end on the site--new graphics. Login was quick and initial select shops was quick. Tried advance search and am waiting. . . and waiting . . . and waiting . . . So not all is good, but it looks as though they are making some progress.

When I am able to actually see shops, I see multiple listings of the identical location in the same time-frame. I cannot believe they are shopping the FF client at same location seven or eight times this month. Has anyone else seen this? I get a timed out error message without the entire listing for my very saturated market ever becoming complete.

I see multiples for the same date and location, but they are different time frames, so obviously different shops.

It appears the website issues have finally been resolved. No more duplications, there had been up to 12 identical shops posted per location, and the page loads quickly.

No I have had no problems. I log in daily. I noted they have a new look on the homepage. Possibly problems occurred around that time.

Can't get to the website at all. Always get 'timed out' message and 'error 7'. Anyone got the fix for this?

If you are talking about the 'blue portal' rather than the 'purple portal' you may want to try [www.marketforceshopper.com] as a shortcut directly to the log in page. I use Firefox and have no problem getting there unless my internet connection is being really slooooooow. I have been having problems lately turning pages, though I don't remember what the error message is. I simply hit the back arrow and try again and it works. That DOES seem to be a MarketForce problem rather than my internet connection or computer.

I never get to the 'portal' page. I get absolutely nothing but a blank screen and the error timed out. I have never gotten to the website at all. This is with Google Chrome. But I'll take your suggestion and try Internet Explorer and Firefox to see what happens. Thanks

jbaetke Wrote:
-------------------------------------------------------
> Anyone else having problems loading the
> MarketForce Web site? I cannot get in for some
> reason...looks to be timing out problems. Let me
> know!

Yes and they do not have the integrity to admit they have a problem.

Your fault, my fault or if the Cyberspace "murphy" gets you (if something goes wrong it will do so only after you completed most of the report and you are about ready to submit the shop) You lose and they do not pay you for the shop.

They time out even when you hit save and they tell you to come back like the pittance of the fee pays you to stay up all night and you go past your deadline and they do not pay you because they reassigned the shop to another shopper.

Who's fault is it anyway? Instead of OFFERING a shop they should ask "Who would like to take a chance on working for nothing." I really think the editors steal your work product and submit it.

Mess with me once, shame on you. Mess with and I let you do it over and over again expecting you to to do the right thing but you don't, shame on me.

You can have everything in life you want if you will just help enough other people get what they want ..Zig Zigler

KanEHdeeANNA, if a different browser doesn't work you might check and make sure that the website has not been designated as 'unsafe' by your operating system either through parental controls, your firewall or your preferences.

I have yet to hear MarketForce admit that anything is ever their problem whether it be web-based, phone messages not received/returned, or misplaced faxes.

I've got so many companies with no issues, I won't be beating my head against the wall to access Market Force.
Thanks to all the feedback here, it just does not seem worth the time or trouble.

I had issues logging into Market Force a couple weeks ago too. I had to file two reports. When I couldn't get in I E-Mailed them and explained that I couldn't access the siteso the reports were going to be late. I left it at that.... I tried again the next day and had no issues, I filed the reports and everything was good.

I'm sure that most of us have this already but for those starting out make sure you have an address to someone fom each MSC you work with. For those just in case moments like above. I know the letter might not reach the right person but you can always address the letter like... I don't know if this is reaching the right person but.... and so on and so forth.

Flash-sounds feasible not that I really know what to change but would I not be having the same issues with other websites? Market Force is the only one. How do I find out if the website has been 'designated as 'unsafe' by my operating system' as you stated in your post? Can you walk me through it?

I have had login problems with marketforce. I finally contacted them and they told me that my account was suspended for inactivity. They could reinstate it only if I was willing to take a shop right away. A lot of times, they do not have available shops that are worth the drive for me.

jbaetke Wrote:
-------------------------------------------------------
> I'm worried about the input of two shops I did
> today. Things are very sluggish and I do not dare
> be late turning in a report. Thanks Flash and Arch

I dare being late. I am not going to sit up all night trying to give them a report nor am I going to stay home to wait until their site coughs up it's fur ball and becomes normal again.

I e-mailed the Help desk and told them I will weave their report in to my schedule when they get their act together.

Of course they would like you to drop everything and "keep in trying to send the report in". Do they mean all night long and not get any sleep?

I went to bed and did the report by 6 PM the next day, The site was still having after shocks. I saved after every page so I did not lose it.

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