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PROS Payment WTF?

March 10, 2010 10:38PM
Did anyone else get a PROS payment today?

When I sign into my PROS log, it says I was paid for $152 worth of shops, but my payment from them in my Paypal account shows only $15. Anyone else experience this today?
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More About Payment
March 11, 2010 12:24AM
Have you looked again? They paid me individually for each shop instead of one bulk payment. Scared me for a minute too, until I scrolled down further and saw there were several $10.00 payments. Yeas each one had a separate email too.
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March 11, 2010 01:41AM
I could be Paypal and not Pros. I had the same thing happen to me. I got a message on Paypal saying "excuse our virtual dust", so the problem could have been with Paypal. Anyway, I got all of my payments in now. Good luck.
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March 11, 2010 02:04PM
I got two notices from Pros on 03/10 for individual shops. There is often a slight lag before the payments show up in Paypal.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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March 11, 2010 02:29PM
walesmaven Wrote:
-------------------------------------------------------
> I got two notices from Pros on 03/10 for
> individual shops. There is often a slight lag
> before the payments show up in Paypal.


Right, I know about the lag. I just mean that usually MSPs (including PROS) give you one payment for all the shops you are being paid for at that time. Last month from PROS I received one payment for all my Jan. shops. Yesterday, I received 27 separate payments from PROS.
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March 11, 2010 04:00PM
CSE does the same thing; 30 shops 30 payments! Makes me crazy.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Reply
March 11, 2010 04:04PM
I'm just the opposite. It makes the accounting easy for me.

If there's anything missing from a lump sum payment and the elements aren't spelled out in the paypal note, it's a huge hassle to figure out which shop didn't get paid.

I want one payment for each shop in my accounting system.
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March 11, 2010 04:18PM
I agree with Steve. I prefer that.

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March 11, 2010 06:33PM
I guess I can see it both ways.

I was just surprised to see it yesterday since PROS hadn't done that before.
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