AustinMom Wrote:
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> I have done several for them and gotten high
> scores on reports, fast pay and no problems. But
> now am having a problem and their communication
> stinks. I did an internet inquiry shop and, after
> turning in the report, got a request for a copy of
> the e-mail I received from the client. I sent it.
> Never heard anything more. Haven't gotten paid
> and it got beyond their usual pay (fast) period.
> I e-mailed and heard back a few days later from
> Jenn, who said she'd look into it for me. A week
> later, nothing.
AM, that is unusual in my experience. Because of the 6 hour time difference between where they are and where I am, our communication usually stretches over more than one day, when I have needed to interact with them (which is practically never.) Weekends are the exception, when I think they are closed, so if I sent something on Friday, I don't hear back till Monday.
One time I did not get paid on time. I contacted them and the person looked into it and got back to me the next day. He said they had not received the receipt but would pay me immediately, but I needed to send an electronic copy to him, since the orginal appeared to be lost in the mail. I did and they did.
I wonder if your situation has a difficult client on the other end, and that is the reason for the delay? Yet, if so, they still should give you a timeframe.
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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
Edited 1 time(s). Last edit at 07/17/2010 05:45PM by dee shops.