They want two short paragraphs of narrative, rich with descriptions of your interactions with everyone on the serving line. But, your training will help you with all of that. The form looks longer than it really is to fill in. Once you have done 2 or 3 it's no problem at all. The key is to concentrate on the state of the food on the service line and then watch the servers and manager while you eat. Dee, since there may be as many as six or seven people on that service/checkout line, you could have a lot of descriptions and interactions, as well as any comments on negatives where the foods in the warming tables are concerned. Fortunately, you can usually sit and watch the line from your dining table and use that time to make description notes. There are no name tags, so you don't have to cope with that issue. If you have a notebook computer you could probably eat lunch and finish the report on site.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.