"I wonder when I will get the email? I'm sure it's coming my way too. I just get a bad, bad feeling about Ath. Like they are not run professionally, sort of just by the seat of their pants. "
Just a little story about something that happened to me with them recently....
When they put out the first round of drive-thru teller shops for a bank in my area, I eagerly signed up for 3 that were right in my neighborhood. I mistakenly thought that they had a 3 day window, but turns out it was only a 2 day. My mistake. I did one of the shops the very first day I signed up. Then I had an emergency come up the next day and when I came home late that evening, my rating which had been a 9 or 10 had been dropped down to 1 and I was listed as a Flake. I wrote the scheduler an e-mail explaining what had happened and told her that I could complete the 2 shops the very next day, along with 4 other shops that were out in the sticks that no one else wanted just so I could make it up to the company. I got a phone call from my normal scheduler and she eagerly signed me up for all 6 shops. I spent the entire day driving around all over the countryside. I completed every shop. Then, the next week I saw another round of shops come through and I signed up for at least 8 of those. I completed all of them without any problems. However, the flake citation is still on my account and none of my shops have been rated. I would like to be able to self-assign, but can't. In my area, this is one of the few companies that actually offers a decent amount of shops (even if the pay isn't the greatest). This company sounds very desperate in all of their e-mails, as if the shops MUST be completed by a certain date, but then I keep getting e-mails for quite a few days after with the exact same shops!
But here's the best part. I never could find a phone number for this company, so after the scheduler called me and scheduled some shops, I saved her phone number into my phone. Then the next time I had a question about a shop, I called that number. The first time I called, somehow the phone picked up, but all I heard was loud blaring rap music. I waited about 15 minutes and called again. This time some guy answered and I asked for the girl that normally schedules me. The guy says I can't talk to her because she doesn't have her phone, he does. He says he'll "have her call me back." Then he hangs up. I never did get that call back. Then the next time she called, it was from that very same phone. Not very professional I'd say.
This company does keep begging me to do more shops with them. It would be nice to be acknowledged for the work I do and at least be able to self-assign again, even if that does limit the number of my shops.
OH... and I know I'm getting long winded....
This company also only allows you to have I think 5 shops on your log per day. This is incredibly frusterating for me because I'll go to complete 5 shops and then try to sign up for more for the next day, and only a couple will be left in the area that I want. So, then I'll leave them be and they get assigned. Then the next day, someone will inevitably flake on whatever was gone before, and I realize if they would have just given me more shops, I could have completed them in 2 days, they would have gotten their reports and not had to deal with a flake.