Certainly is not at all similar with ANY experiences I have had with this company. Of course there may be a rude scheduler in there but mine is a very gracious lady who I wish I could work with more but there just aren't that many jobs they have in my area.
Mine has bent over backwards for me when I did a stupid and been gracious when I committed a 'brain dead'. Off the top of my head I can't tell you how many shops I have done for them but I can tell you GFK is a company I don't wait for bonuses with because the jobs pay fairly in the first place. I have gotten bonuses for shops well out of my shopping area and they were truly substantial. I was not aware that these guys did the 'hero citation' nonsense.