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Edited 1 time(s). Last edit at 10/25/2025 04:46PM by KV.

I have fought my way through to a promised bonus with them a few years ago, but it had been verbally promised by a scheduler who contacted me. Luckily I had the scheduler name. I have never been able to persuade them to send me a confirming email with the bonus specifically mentioned, so at this point I make sure that when I click on the details I see the right amount and if I don't I will not do the job until it is listed at the price agreed to.

If you only have their email offer of the bonus and the shops did not show the bonus before you performed them, somebody there failed to follow through and it will be very difficult to prove that you accepted the shops based on the offer. I certainly would write a firm but not aggressive email to their shopper.enquiries folks explaining your issue. Copy and paste the email into their little box showing the offer. I would ask them to fix the problem and point out that you have done good work for them in the past but if this is not fixed will be reluctant to help them out in the future. Enter it through their website with the Equiry part as a "Payment"/"Payment was incorrect". They have eventually gotten back to me on my questions though it is slow.

I have never done a shop for them that got graded--or at least that the grade got shared with me.

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Edited 1 time(s). Last edit at 10/25/2025 04:46PM by KV.

When you accepted the job the posted price was the base price. When you performed the shop it was still the base price. You acted in good faith under the assumption that the bonus would be provided but legally you accepted and performed the job at the base price. While in a perfect world there would be no question about pay, legally you have no leg to stand on. Harsh as this may sound, it would be up to you to prove that they had been negligent and that would be hard to do. This is why I give them fair notice that I agreed to do the job at $X and until that is reflected in my instructions or a confirming email that that is the price that will be paid or see it on my job log on their site, I will not be performing the job.

I believe you can call your phone company and get the numbers of all incoming calls. Figure out the diff in time zones, and speak to that scheduler again. If you can use Skype, calling Australia or wherever she is will be a lot cheaper, only a few cents/minute.

But the problem was that she was responding to an email offer I believe. I don't think those have a person or phone number associated with them and are of the "Do not reply to this email" ilk.

KV wrote--
"I know that sometimes they called from oversea, like Australia. The scheduler seems to have heavy accents. But I never have their phone number."

That's the call she can trace to get a phone # for the co, even if it's not the same person. I've used that service to trace a non-paying customer.

So do you remember when a scheduler called you in the past on a job that there was not a problem with? The point is that the problem is related to shops based on an email offer.

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Edited 1 time(s). Last edit at 10/25/2025 04:46PM by KV.

Flash Wrote:
-------------------------------------------------------
> So do you remember when a scheduler called you in
> the past on a job that there was not a problem
> with? The point is that the problem is related to
> shops based on an email offer.

I know that. And it could be very far back, but I'm just throwing in all possibilities. She said she had no phone number for them. She can at least get a number to call this way, if the call was in the recent past.

USA
2450 Atlanta Highway
Suite 201
Cumming, Georgia 30040
Tel +1 770 781 3181
Fax +1 770 781 3107
enquiries.usa@gapbuster.com

I have been cheated so many times by them I quit going jobs 2 years ago, there are too many honest companies out there. Rambles

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Edited 1 time(s). Last edit at 10/25/2025 04:45PM by KV.

bugspost wrote--

>USA
>2450 Atlanta Highway
> Suite 201
>Cumming, Georgia 30040
>Tel +1 770 781 3181
>Fax +1 770 781 3107
>enquiries.usa@gapbuster.com
==================================
Duh! I thought they were hiding their phone # for some reason. Bugs works for the FBI in real life. She has everyone's phone number at her fingertips.

sneakers Wrote:
-------------------------------------------------------
> bugspost wrote--
>
> >USA
> >2450 Atlanta Highway
> > Suite 201
> >Cumming, Georgia 30040
> >Tel +1 770 781 3181
> >Fax +1 770 781 3107
> >enquiries.usa@gapbuster.com
> ==================================
> Duh! I thought they were hiding their phone # for
> some reason. Bugs works for the FBI in real life.
> [i279.photobucket.com]
> 3/images/laughingbunnyanim.gifShe has everyone's
> phone number at her fingertips.


If you ever have problems finding phone numbers for ms companies just go to their homepage for their clients..........they ALWAYS have a contact number for the clients.....