I am not happy that I signed up for the SHADOW SHOPPER "free week" and now have to pay for 90 days @ $39.99. I NEVER recall seeing that I would AUTOMATICALLY be charged for this service. I recieved this email from Johnathon there:
Here's the membership agreement:
7 DAY FREE TRIAL MEMBERSHIP RENEWAL
On the 7th day of your 7 day trial membership, your credit card on file will be charged for continuing membership for the time period you have specified, monthly, 90 days (default setting) or 1 year, based on the preferences you have set on your Account Information page. You may request NOT to have your credit card automatically charged for renewal anytime during the 7 day trial period by either changing your account preferences yourself on the Account Information page located at [www.shadowshopper.com] (select "I'll do it myself. Don't automatically renew."
under Account Renewal Preference, or by emailing us a notification of your intent to prevent automatic renewal prior to the time of renewal. If neither of these actions are taken prior to the renewal transaction, you agree to pay the full renewal charge. NO refunds, for any reason, will be issued after the renewal transaction has occurred. You may choose to cancel your membership after the renewal transaction has occurred, however, no refunds will be issued, either in full or for the unused portion of membership. Choosing to not automatically renew your account upon your membership expiration date will result in cancellation of your membership. ALL SALES ARE FINAL.
Has anyone else fallen into this charge without wanting it?? Seems like I would have noticed this...Seems sneaky that they do this and then offer no refunds, not a good way to make friends in business. I would NEVER charge my clients for three months of a service and not at least pro-rate if they were unhappy with my service. Not very good business ethics.
ALSO, WAS THIS NOTICE POSTED DIRECTLY BELOW THE "FREE OFFER"? I DO NOT SEE IT THERE RIGHT NOW.
Here's the membership agreement:
7 DAY FREE TRIAL MEMBERSHIP RENEWAL
On the 7th day of your 7 day trial membership, your credit card on file will be charged for continuing membership for the time period you have specified, monthly, 90 days (default setting) or 1 year, based on the preferences you have set on your Account Information page. You may request NOT to have your credit card automatically charged for renewal anytime during the 7 day trial period by either changing your account preferences yourself on the Account Information page located at [www.shadowshopper.com] (select "I'll do it myself. Don't automatically renew."
under Account Renewal Preference, or by emailing us a notification of your intent to prevent automatic renewal prior to the time of renewal. If neither of these actions are taken prior to the renewal transaction, you agree to pay the full renewal charge. NO refunds, for any reason, will be issued after the renewal transaction has occurred. You may choose to cancel your membership after the renewal transaction has occurred, however, no refunds will be issued, either in full or for the unused portion of membership. Choosing to not automatically renew your account upon your membership expiration date will result in cancellation of your membership. ALL SALES ARE FINAL.
Has anyone else fallen into this charge without wanting it?? Seems like I would have noticed this...Seems sneaky that they do this and then offer no refunds, not a good way to make friends in business. I would NEVER charge my clients for three months of a service and not at least pro-rate if they were unhappy with my service. Not very good business ethics.
ALSO, WAS THIS NOTICE POSTED DIRECTLY BELOW THE "FREE OFFER"? I DO NOT SEE IT THERE RIGHT NOW.