I just did the 'live' jewelry consultation yesterday. It was very simple. I sent in my jewelry in a box they sent me, plus downloaded a shipping label they emailed me. I opted to buy an additional $350 insurance at the post office. They insure it for $500.
I had no idea what it was worth, so took the jewelry to a gold buying company and also to Kevin's Jewelers to see what those companies would give me for it.
When we did the live presentation, I could see them open the box, examine each piece, etc. I did take their offer which was about $25 higher than the gold buying company. Plus, I get an additional check for $25 for taking part in their 'live' testing. Of course, my Google Chrome decided it was time to not work when then called, so I had to use hubby's MAC.
They told me they mail out their checks on Friday, so I'm expecting some $ either Mon or Tues.
I think I saw this from Palm Scheduling.