1. Forums
  2. Mystery Shopping Company Discussion

Positive comments on your favorite company

October 29, 2011 05:04PM
I do a lot of projects for MF-P. I recently canceled 2 projects because I didn't recognize the town. Long story short,I have worked in these stores before. I called MF help desk with some other things and asked if I could get these projects back. I explained that it was my mistake, thinking they might have self assigned. She said that she would transfer me to a scheduler once we took care of our business. "M" was very nice and fixed the things she could fix. Then the scheduler "J" fixed the rest. She too was a delight. And gave me another project at the price I asked. I have always found them to be professional and nice. All of this took place this morning on a Sat.

vickeet
Reply
Log In
x

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

Already a member? Log In.

More About Favorites
October 29, 2011 09:21PM
My kudos go to Mintel...they helped me get through a job when their site stopped in the middle of my report and I lost it, they were the best I have worked with in a long time. They work with you, the scheduler was a true delight, when I thanked her, she responsed with, "I'm only doing my job".

NSS is my second outstanding Co., and help make scheduling easy, finding me jobs within my radius, calling and scheduling right there on the phone....no pending, crazy emails, scheduling Co's, they're plain fun and easy to work with, always willing to give a few extra $$'s if they just have one job instead of the usual two in the same mall. Scott, Craig and Tammi, thanks!!

Live consciously....


Edited 1 time(s). Last edit at 10/30/2011 04:04PM by Irene_L.A..
Reply
October 30, 2011 02:03PM
My favorites are Customer Service Experts, Bare International and second-to-none. All of these I have aregular schudeler who will help me get the shops that I want
Reply
October 31, 2011 02:14AM
My favorite is Caliber - both Judith Gill and Kylie who is now my scheduler are both professional and friendly. Kudos to their editing department too.
Reply
November 05, 2011 12:11AM
I love the schedulers at A Closer Look and Amusement Advantage. It's not hard to get someone on the phone if you need to!

Kona Kathie
Reply
November 05, 2011 02:14AM
I like EPMS and CSE. They both have helpful schedulers and they pay in less than a month.

The only trouble I have had with CSE is I always get a 9 on the report--they say pay attention to grammar, and I know I used good grammar. I suppose a 9 is ok, but I think my reports deserve a 10. LOL
Reply
November 05, 2011 01:10PM
In no particular order: CSE, Clear Evaluations, Instant Replays, the video folks at EPMS, Massolutions, The Training Factor, Ardent. Love working with my scheduler at Intellishop's video division, but hate the long wait for fees (60 days, but quite reliable payers). I really like the MFI Blue Portal, but do not do their FF shops, which seem to be the area that makes other shoppers crazy. Just goes to show that shopper tastes vary widely.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Reply
November 05, 2011 04:16PM
I love working for The Brandt Group. They are great. I also am liking Six Star Solutions and I think Bare International is pretty good, for the most part. I had one issue with them when I was a new shopper, but since then, I've been very pleased.
Reply
Sorry, only registered users may post in this forum.

Click here to login