The curious thing about this shop which was at a well known upscale pizza chain in california is that the instructions said you cannot make any changes to your order. You cannot order a half and half pizza, make substitutions, ask for something to be left out of your dish etc. Then they give endless examples of "changes". I get to the questionnaire and one of the questions is whether they made your dish correctly if you asked for any changes. Is that just to trip you up since the instructions went on and on about not requesting changes? Or perhaps they have the same restaurant questionnaire for all their restaurant shops.
But thanks for the heads up on the feedback. I am anxious to see what they have to say. They sent me three requests today to do a bonused shop but since I have not gotten reviewed yet on my first I did not think I could accept them. I guess I will miss the Christmas rush on bonuses for them. Oh well, it was only $5. I can eat there in another month.
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> Sandyf, you are likely to get their response in 24
> to 48 hours. The first response is often a
> shocker because often it will have the canned
> phrases for 2-3 areas where they would like to
> make helpful suggestions. Even though the phrases
> are canned, they still sound like a reprimand.
> Don't take them as that. The prime one is to
> refer you to their style guide. The phrase you
> want to see is, "Thank you for the timely
> submission of your report. Your completed report
> has been forwarded to our client. We appreciate
> your time and effort." Everything else is
> suggestions for future work because this report
> has flown and you will be paid.
>
> My most recent told me not to state a particular
> thing in a report. Well duh, that was intended as
> a heads up to the editor. But there is no real
> point to sending back a response as any
> 'complaint' response to an editor just gets
> 'shipped upstairs' rather than the editor getting
> to respond.