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FedEx

February 20, 2025 07:33PM
Is worthless!

Finally downloaded their app hoping that would give me better info on my delivery time. Nope! The only thing I got was they’re running late. Well, yeah, they’re late over 90% of the time.

And it’s the substitute driver that never brings packages to the house even though the gate is open. Also same driver who has placed my boxes in the garbage can, behind the trees, on top of the gate control box, etc. And doesn’t update that the items have been delivered until 4 hours later.

And they do have instructions where to leave the packages.

Live your life in such a way that when your feet hit the floor in the morning; the devil shudders...And yells OH #%*+! SHE'S AWAKE!
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February 21, 2025 12:06AM
Same here. They have put dog food/packages on top of trash cans, or lying on my driveway at the beginning of it, even though my gates were left open for them, at the neighbor's house near the street, and 4 steps from my covered porch, left in the rain. They could not handle 4 more steps. When I have called, every time, they end up hanging up on me. Sometimes the representative on the telephone has told me the driver got a message from me to leave it there. Or they saw dogs that were loose, (no), or I canceled for another day. All lies. I take pictures of all their fine work and have been meaning to go to the distribution center near me to speak to a supervisor. I watched and made a video of a driver that just finished leaving my package on the grass when I pulled up. They were driving away. I kept the video going and they went to a neighbor's house across the street and threw their box at the beginning of their driveway. Their gates were open. Unbelievable.

There was a time, long ago, when they were so good and reliable and no issues. UGH.
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February 21, 2025 01:19AM
Being in very rural Alabama, delivery from ALL of the delivery services is slow and sometimes problematic. I signed up for Informed Delivery from USPS, every day I get one email that says what it's supposed to say, what I'm expecting. And then I get 3 more saying things that are completely different, but what I actually receive. I've learned over the last couple years, that if the main Informed Delivery email says it's coming, it probably isn't.

Because my gate is so far from the house, I don't expect any delivery service to come to my porch. So I put a parcel locker outside the gate, and so far, in about 5 or 6 years, only one UPS guy couldn't finger it out and used a plastic bag to hang my parcel on my gate. The FedEx informed delivery notifications have never been wrong, even when I don't think I'm expecting any packages.

Edited 1 time(s). Last edit at 02/21/2025 08:20AM by Morledzep.
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February 21, 2025 03:07AM
Are you my neighbor? I have a package that's been "out for delivery" for two days. I called and they say it is still on the trailer and they are "a little behind" but they think it will be transferred to a delivery truck tomorrow. I live all of 6 miles from their sorting facility. We've gone down there to pick up before when we couldn't wait for something, they are the absolute worst.
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February 25, 2025 02:31PM
BTW, mine was delivered on Monday. It was supposed to be delivered the previous Wednesday so 5 days later than promised.

They called me on Saturday following up on my complaint and said that the driver had marked us a business that's closed on weekends so it wouldn't go out until Monday. I said, "Do you see that the shipping method is FedEx HOME delivery? The driver is obviously lying just like he lied about nobody being available to receive it when he hadn't been here and it isn't a signature required package." She said the driver is a 3rd party carrier. As if that explains things?

She then whined about how it's buried under a bunch of stuff at this point and do I REALLY need it before Monday? I told her that I would survive without it until Monday but that I was letting their client know they aren't up to the task. It's a big client.

When the box finally arrived, it looked like it had been bouncing around on the floor for a week. Absolutely filthy.
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February 26, 2025 02:56AM
That's alright, I'm expecting an Amazon package. The delivery date promised when I purchased it was Feb 24 (yesterday), my informed delivery email says they are waiting for it. And I got the notification that it had shipped from Amazon Sunday night. So it'll probably show up a full WEEK after I ordered it. I guess that free two-day shipping that I'm paying for with my Prime subscription isn't included anymore.
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February 26, 2025 03:31AM
I used to be an eBay reseller back in college. FedEx and UPS are the best way to ship something damaged or delayed for more. USPS never let me down.
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