@guysmom wrote:
Also, finally got a new laptop to replace my trusty Windows 7...HP Windows 10 Home. Started playing with it last night. It doesn't come with any sort of optical drive, so I ordered a combo CD/DVD USB one that should arrive today. I also ordered a special USB to USB data cable that is specially equipped so that I can transfer files from my old laptop to my new one. I'll be working on that most of the day.....
UGH! UGH! And once again....UUUUGGGGHHHH!!! New Laptop came. Everything's going great. Got it set up the way I want it. USB data cable came. Easy-peasy transfer of files from old laptop to new..........THEN......Windows 10 starts its thing.....updates. I'm not one for automatic updates.....I have them shut off on my Windows 7 laptop. But with this particular Windows 10, I figure I'll let it update everything one time, since it's new and then I'll adjust it to update only after I see what the updates are. SO.....it says it's going to update files....I say, OK, do your thing, and I go about doing stuff on my old laptop while Windows 10 updates itself....Then, I happen to look over at the Win 10 screen, and I see a message about how it's updating the BIOS....I think, hmmm, OK, that's odd, but since it's new, maybe there's been an update, so I let it do its thing....THEN the SCREEN GOES
BLACK!!!! And naively, I figures it's just shutting down and re-starting. NOPE! It's down for the count!!! Can't get it to boot up no matter what!!! This is on Thursday night, and I had just started using my new laptop on Tuesday.
I called Amazon tech support, and we were on the phone for a full hour trying a gazillion different things to see if it would boot up. NOPE. Apparently if you Google "Windows 10 laptop black screen after BIOS update"....you find out this happens frequently enough that it's rather unsettling. Watched Youtube videos about it and tried several things. The ODD thing is that THIS particular laptop is a SLIM version, so that the battery is INTERNAL and you have to take the back off to access it....NOPE....not gonna do that. Most of the tips to get it booting back up involve taking the battery out...can't do that when it's internal!!! YIKES!!! So, after hours and hours of trying, I realize this isn't going to work.
Called Amazon and have started the return process....BUT....
the CAVEAT in this ENTIRE deal is that I had already transferred my bookmarks over, and while they don't show the entire clues to my passwords for my financial sites, they show enough of it that someone could probably figure them out. SOOOO......I've been on my old laptop, and have been CHANGING OUT ALL MY PASSWORDS!!! UGH!!! I've got about 20% of it done, and will be spending most of my free time over the next few days getting this done before I send the new laptop back. I'm attaching a note to the returned laptop, in case whoever receives it gets the hard drive out to see what's on it, letting them know all the passwords have been changed.
PHEW!!! DOUBLE PHEW!!! I just had to get it all out of my system. Thanks for letting me!!!
Edited 1 time(s). Last edit at 04/10/2021 04:13PM by guysmom.