My very old Garmin model is no longer supported with map updates. In addition, it lacks some features that will be especially useful in my home area, such as programming it to avoid 16th Street as a main route in and out of the city, no matter where I am headed. There are far better choices for different destinations. With no new map updates I see restaurants that are now closed, roads that have become pedestrian malls, parking facilities that are now condos, banks that have not existed for a decade, etc. At $119 and free shipping, with lifetime map updates included, what's not to like? Also, it is small enough to carry in my handbag. The old one is the side of an oddly shaped, large grapefruit and quite heavy. Not helpful when packing light.
Finally, I will donate the old one to a charity and take the "in kind" tax deduction. It will be useful for a driver who is unaware of alternate, better, city routes and does not require traffic update, speed limits, and a quick way to the nearest Dunkin' Donts.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.