For this shop you will:
Visit the assigned Hometown Rent to Own location
Upon entry note the smell and look of the showroom (is it organized, clean, and tidy?)
Let the employee know you are looking into getting a new washer for your clothes and are wondering about the options that Hometown Rent to Own has to offer
Do not complete any of the purchase process during your shop
Note the sales pitch and knowledge of the employee
Provide 2 objections or concerns for purchasing a washer while you are there
Take a photo of the storefront as you are leaving to be used as your proof of shop
Flat payment $30.00
Thank you,
The Coordinating Department at Secret Shopper