For this shop you will:
Ensure you have a valid medical marijuana card or refer someone who does for a referral bonus.
Evaluate how you're greeted and the overall customer service experience upon entering.
Choose a medical scenario (general wellness, chronic pain, anxiety/insomnia, or neuropathic pain) to guide your conversation with the staff and assess their product knowledge.
Observe the dispensary’s cleanliness, layout, and overall atmosphere.
Assess the checkout process, including any loyalty programs or patient discounts, and ensure you receive a receipt as proof of your visit.
Upload the receipt and complete your report with any final observations on staff service or areas for improvement.
Reimbursement up to $75.00
Thank you,
The Coordinating Department at Secret Shopper