For this shop you will:
Visit your assigned One Stop Housing location on your scheduled date and time.
Assume the role of a potential tenant using a provided shopper persona guideline.
Engage with an associate by asking 6 required questions related to affordable housing availability, eligibility, and application processes.
Discreetly capture an image of the leasing office storefront as you leave.
Collect and upload images of any brochures, handouts, or applications you receive.
Complete a post-shop survey documenting your experience, including associate behavior, helpfulness, and the quality of service received.
Flat payment $30.00
Thank you,
The Coordinating Department at Secret Shopper