Objective
Evaluate the customer service experience, professionalism, and clarity of information provided by the CSR during a property tax inquiry.
For this shop you will:
Visit the AAA/Westshore Office to inquire about a relative’s (or your own) property tax status.
Use the check-in kiosk to obtain your service ticket.
Speak with a CSR about property tax payment details, the collection process, and available resources for additional information.
Observe the clarity of guidance, professionalism of staff, and overall service experience.
Flat payment $20.00
To sign up for this and other shops in your area, visit us at [www.secretshopper.com]
If you are not a shopper with us, we encourage you to apply!
Thank you,
The Coordinating Department at Secret Shopper