What to Expect:
Customer Persona: You are a potential customer seeking a powerful diffuser for a large space.
Primary Interaction Goals:
Assess Qualifying Questions: Gauge if the staff ask questions to understand your specific needs (e.g., space size, ceiling height, HVAC system details).
Evaluate Product Recommendations: Note if the staff member matches your needs with an appropriate diffuser model (DaVinci, VanGogh, Museum, or Museum XL).
Observe Pricing Strategy: Pay attention to whether they start by recommending higher-priced models and clearly explain the benefits of premium options.
Handle Objections: Test the staff’s response to common objections by mentioning, “The contract is too long” and “It’s too expensive” at appropriate points.
Complementary Products: See if they suggest additional products, such as Aroma360’s parfum or body care items, to enhance the scent experience.
Flat payment $15.00 plus reimbursement up to $10.00
To sign up for this and other shops in your area, visit us at [www.secretshopper.com]
If you are not a shopper with us, we encourage you to apply!
Thank you,
The Coordinating Department at Secret Shopper