THANKS MARKET-FORCE

I recently had (2) shops marked invalid. They were back to back and I put in the wrong "out" time on the first shop, and that made the 2nd shop look like overlapping time causing both shops invalidated.

I had emailed the help desk minutes after submitting the 1st report about my mistake.

After I saw the invalids I sent a polite email explaining it, how I documented the mistake immediately, and also in my email I attached (2) Geo-Data-Verified pics of the locations to show I was there. I was more interested in them not thinking I'm a liar and the money was secondary.

Well after a few days I got a reply today saying they corrected it and validated the shop. They said to review info from now on which of course I do - this was a clumsy mistake. I thanked them and said I'll certainly go slower and review better.

MF did NOT have to do this......but they did. I am thankful and more encouraged to do more of their shops.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

That's awesome! It's great how you brought this to the board and shared your experience. I have always found M.Force to do what they can to help me when needed.

Shopping Arkansas, Louisiana, & Mississippi.

Very nice they worked with you. After all it benefits the MSC and you.

I opened this thread thinking it was a sarcastic thanks...I'm glad to see a positive outcome. Thanks for the shoutout

Sorry, only registered users may post in this forum.

Click here to login

THANKS MARKET-FORCE

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine