Five Guys 2 Receipts

Did the MSC send a notice that guidelines had changed recently? I did one today. The questions are differerent and numbered differently. They now require 2 different receipts. They want the regular receipt and the yellow one they put on the bag. I have seen nothing about the change. I checked my emails and saw nothing. Of course, I threw it away. I have a feeling I just did a free job for them!

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I just tried retaking the 5 Guys Cetification test. They marked 1 receipt as a wrong answer.

BTW, does anyone know the store numbers that are supposed to be in the test manual? They are nowhere in sight in the .pdf test manual the helpdesk sent me. I need them to pass the certification test.

You would think that with a major change they would have everyone retake the certification test. Thanks for replying!

@GeeDeeUu wrote:

Did the MSC send a notice that guidelines had changed recently? I did one today. The questions are differerent and numbered differently. They now require 2 different receipts. They want the regular receipt and the yellow one they put on the bag. I have seen nothing about the change. I checked my emails and saw nothing. Of course, I threw it away. I have a feeling I just did a free job for them!

Hopefully they will pay you for the report even though you didn't see it in the guidelines and it was not mentioned.

My scheduler told me about the change.

@GeeDeeUu wrote:

Did the MSC send a notice that guidelines had changed recently? I did one today. The questions are differerent and numbered differently. They now require 2 different receipts. They want the regular receipt and the yellow one they put on the bag. I have seen nothing about the change. I checked my emails and saw nothing. Of course, I threw it away. I have a feeling I just did a free job for them!

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton

Literally no one from the company told me about the change. Thankfully, I read it on here. I just picked one up yesterday due to a text begging me to complete one. No mention of the other receipt (from the scheduler)

HoneyBrown: was this in response to your questioning it or out of the blue information?

Just clicked on a current shop and this is new to me:
Do you need to order a milkshake for this to be a valid shop? Yes, if this location sells them. Not sure $5.50 is enough for a milkshake reimbursement though.

@big_sky_thunder wrote:

Just clicked on a current shop and this is new to me:
Do you need to order a milkshake for this to be a valid shop? Yes, if this location sells them. Not sure $5.50 is enough for a milkshake reimbursement though.

Your CPI will tell you whether you need to order a milkshake. In my experience it is a rare occurrence but has shown up about every other month on the delivery shops.

I think this changed in October? I like to save to guidelines with the dates, and I've got one from a shop on 10/16 that doesn't have it and one from 10/17 that does.

It took a few days for them to approve it, but they did! I have done two since then and took pictures of both receipts.

Only a small percentage of shops require a milkshake. Always check your CPI.

In my area, $5.50 will ot cover the cost of a milkshake even before sales tax.

@big_sky_thunder wrote:

Just clicked on a current shop and this is new to me:
Do you need to order a milkshake for this to be a valid shop? Yes, if this location sells them. Not sure $5.50 is enough for a milkshake reimbursement though.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008

The shake is now $6.99 by us. A burger, fries, and drink is $17.99 and they ask for a tip on top of this.

I did a Five Guys for lunch today. The report has changed. They got rid of the question where they want to know how enthusiastic the employees were. I had to re-certify, and during the recertification test, it mentioned the two receipts. But i heard it here first.

No one mentioned the DOUBLING of the text field. Used to be 500 characters max. Now it's 1000. I usually never hit the max, but every once in awhile you might need to explain something and 500 characters was not enough even with single spacing and abbreviations. Glad to see they expanded it for those situations where it might need more text.

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