Not only ate at-but fully submitted-the wrong Texas Roadhouse location. The meal was a disaster and this would have been a great shop for feedback but it was rejected, rightfully so. Had to go back the next day to the correct one to fix it! How did I mess this one up so badly? I read the email, the eval, and every confirmation wrong.
Our meals were forgotten for 40 minutes, then they were completely wrong, not at all what we ordered.
We didn't send them back because we were starving but our waitress was nonchalant about it. "At least you have something right, lol" The manager came over to apologize and didn't quite give "legendary" service just an excuse for why we got another tables food hahaha. It was absolute chaos and hilarious! I've never given a bad report except this one and go figure it couldn't even be used.
Went to the right location the next day and had a very typical, very "all good" dinner so they got the positive feedback they want.
Thought of this thread immediately as soon as the rejection came. WHAT A BONEHEAD MOVE.