@Momtreal wrote:
I never really understand what would be in it for them to have a gotcha. If you think you know, why wouldn't you just be over the top perfect with your actions and words?
@ArkLaMissshopping wrote:
TRUE!
@Momtreal wrote:
I never really understand what would be in it for them to have a gotcha. If you think you know, why wouldn't you just be over the top perfect with your actions and words?
@myst4au wrote:
There was a pizza chain that delighted in identifying and then reporting shoppers. Why was and remains a mystery to me (pun intended). Why not simply provide excellent service and get a great report?@ArkLaMissshopping wrote:
TRUE!
@Momtreal wrote:
I never really understand what would be in it for them to have a gotcha. If you think you know, why wouldn't you just be over the top perfect with your actions and words?
I think it sometimes depends on the employee, and if they already know they made a bad impression or are going to get docked. Some of the places with lower turnover and higher retention rates, the manager or longer tenured employees will see the long-game and aren't as short-sighted.@ArkLaMissshopping wrote:
I've never understood companies outing shoppers. I agree with you; they could be benefited if they knew who the shopper was.
@myst4au wrote:
There was a pizza chain that delighted in identifying and then reporting shoppers. Why was and remains a mystery to me (pun intended). Why not simply provide excellent service and get a great report?@ArkLaMissshopping wrote:
TRUE!
@Momtreal wrote:
I never really understand what would be in it for them to have a gotcha. If you think you know, why wouldn't you just be over the top perfect with your actions and words?