@Chix wrote:
But I never understand the "lying" part. I always am REALLY buying the....smoothie, whatever....as a real customer so I guess I just don't get it.
While real-world employees may have that perverse mindset, in the video she explains to the shopper her OCD against "liars" (because her dad continuously lied to her about "this next gig will be the last one"
. So she has an unhealthy view of anyone her character perceives as not being 'honest'. Sure, the customer is still buying a smoothie, but it's not a "real, genuine" customer there just to buy a smoothie.