TikTok Mystery Shopper

I watched a bit of her live feed and it was nothing worth $1000. But I did get to thinking, that she has spent weeks if not months creating videos of her "mystery shopping". Mostly all I see her doing is fast food places that are not available in my area or any area around me. I assume they are fake, but she makes them look super easy, drives through, orders something, and then makes statements about how great they were or how bad they were and that is the end of the video. Then sometime later after she has built up a following creates a way to help everyone get free food, money, and to travel all over all you have to do is just pay me $1000 and I will tell you. Pretty good grift.

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It is a pretty good grift, but I think its about to come to an end. In my day job, I work very closely with the fraud team at one of the convenience stores she recently "shopped". I asked them today if they were aware of these videos she was posting about their brand. They were not, but are now. And mentioned if this gal is actually shopping via one of their programs, she has violated her MSC agreement and more important the MSC has violated their contract with the brand. She is disparaging a multi-billion dollar brand, and while she giggles through her claims that she's allowed to do all this, I wonder if their army of attorneys might help her see it differently. And on top of that, she is making some wild HR accusations in her most recent video, opening them up to an employee lawsuit for defamation and breach of confidentiality (she states an employee she interacted with was 'fired on the spot' - something that would never happen publicly in 2024). So...yeah...I give it a week tops.
Oh, this is an interesting twist. I know she has commented in the past about making sure an employee is fired because of her experience. My comment at the time was that is not our job. Our job is to report how they acted and what they did. Whether or not they are disciplined is not the mystery shoppers' job. But she makes it sound like she is hired as a quality control consultant who goes into business with this goal in mind.
All these "content creators" and "influencers" make me want to yawn. I find them a waste of time. It's the old be careful what you believe thing.
@BarefootBliss wrote:

All these "content creators" and "influencers" make me want to yawn. I find them a waste of time. It's the old be careful what you believe thing.

I agree. But people are making way more money doing that with far less effort than other jobs, like mystery shopping. So, they get my respect. But, when the market eventually adjusts and the next new thing comes along, if they are not prepared to adapt and pivot, they will find themselves without a job, income and probably no savings. I'm not sure that "Influencer" on a resume will cut it for most.
I am unsure if I can post links here, but here it is...the "serial mystery shopper.." Here is the link where folks can pay $997 to join her private FB group and learn all about mystery shopping and make thousands and thousands of dollars a year... Kayla will laugh out loud all the way to the bank!

Link removed as it has been determined to be Spam
Moderator Note:

Any links to "TikTok Mystery Shopper" have been determined to be Spam, and have been removed. We thank you for your understanding. The Moderation Team

After all this talk about her tiktok, I watched a few clips. It seems like half of the "shops" are ones she's made up in her own head about pass or fail. If she only sticks to the legitimate mystery shops, she wouldn't have that much content because they'd be redundant or boring. I could video tape myself going to Disneyland or Cheesecake Factory with my own criteria and report that they passed or failed. It's all clickbait, which is not surprising for social media.
"Here's what you'll get.....Mystery Shopping Community to Ask Questions and Hang Out"

Uh-huh. Jacob beat you to it, honey.

If your path dictates you walk through hell, do it as though you own the place. -unknown
I only respect these content creators if they are honest and telling the whole story....fabricating, outright lying, misleading people? nah, that's no way to make a living...taking advantage of others.
A pox on their houses. I am old school like that.
@cindycribbs wrote:

I watched a bit of her live feed and it was nothing worth $1000. But I did get to thinking, that she has spent weeks if not months creating videos of her "mystery shopping". Mostly all I see her doing is fast food places that are not available in my area or any area around me. I assume they are fake, but she makes them look super easy, drives through, orders something, and then makes statements about how great they were or how bad they were and that is the end of the video. Then sometime later after she has built up a following creates a way to help everyone get free food, money, and to travel all over all you have to do is just pay me $1000 and I will tell you. Pretty good grift.

According to the internet she is in Newberry, South Carolina--a town of about 10,000. How much Mystery Shopping could there be in a town this size? She also promotes herself as a Process Server and Soap Maker. She is good at self promotion, but I hope people don't fall for the sizzle.
$50,000 a year since her second year of shopping, including during the height of the Pandemic? In Newberry, North Carolina. Yeah right. And pigs fly. This girl is so full of it. I can not believe TitTok would allow this type of fraud/scam. I really hope people don't fall for her obvious Scam.

Lady Marius
Canadian Mystery Shopper
Her videos can and should be reported to TikTok as a scam. She posted that she has already made $800K with her new "program" (800 sign ups at $1K each), and then in the same day she posts a video of herself doing a $12 fast food drive in shop. Um, yeah, ok....that adds up!
I just reported her. I had to google how to report her account/videos. I am attaching the instructions. Not sure if you need an account to report, I have one.

In the TikTok app, go to the person's profile.
Tap the Share button at the top.
Tap Report.
Tap Report account.
Select a reason for the report and tap Submit.

It works with individual videos as well. I just reported each of her videos referencing her Mystery Shop Program and her account as Fraud/Scam.

Lady Marius
Canadian Mystery Shopper
She also stated that she is a stylist which helps when she does the Gucci and Louis Vuitton shops. I don't see her dressing at all like a stylist or someone in the fashion industry.
Y'all keep us posted on what happens with reporting her. I hope she gets a big old bootmark on her butt from where they kick her off.

If your path dictates you walk through hell, do it as though you own the place. -unknown
It's all fun and games until someone pays for whatever an influencer is selling and it turns out to be fabrication...and they submit a complaint to their state attorney general's office...and then the next person does, etc.
Paid for your voice-overs in the morning, Louis Vuitton stylist in the afternoon, video recording of a McDonalds "shop" for dinner, whipping up a few bars of soap at night. Its really amazing! (is there where we add ???? - I assume you are also a grammatical editor for the New York Times in your off hours?)

Trying to get $997 a pop to send out 'your' list of the 100 MSCs that anyone with the ability to do a Google search could find for free - what is that called on your list of occupations?
A list she probably stole from this site, now that we know she knows about it.

Lady Marius
Canadian Mystery Shopper
@Lady Marius wrote:

$50,000 a year since her second year of shopping, including during the height of the Pandemic? In Newberry, North Carolina. Yeah right. And pigs fly. This girl is so full of it.

Newberry sits between two major metro areas: Greensville/Spartanburg and Columbia. You even have Augusta, GA to the south and Charlotte, NC to the north. It would not be out of the realm of possibility that one could gross 50k/year or more covering that circuit. You could even go over to the Myrtle Beach area.

@ wrote:

I can not believe TitTok would allow this type of fraud/scam.

TikTok, IG, FB, YouTube area ll full of scams. You cannot expect the platforms to effectively monitor every single user. People need to be responsible, including grown adults who should do their own homework before turning over $1,000 to a complete stranger at their word. These are the same people who will turn over a few thousand to a shady car dealership that does not conduct credit checks.

Edit: Well, I was going to respond to a post she made after mine, but she deleted it, too. So I'll add my comments here.

First, I echo what she said. It does come across to me that folks here are being very petty and you come across as jealous. I love the people here, but IMHO the reactions are very much extreme. @KaylaLaughsOutLoud has figured out an effective marketing ploy, something all companies strive to do. The people who watch her or who are partaking in her program, knowledge, etc, I presume are all grown a** adults who can make their own choices. As long as she is fulfilling her end of the bargain with her customers, there is no crime or scam. There are far more serious things on that platform and others which are scams and even criminal, and that stuff isn't generally removed either.

Your angry messages to TikTok, while I'm sure are cute, are not going to get her booted from the platform. If she is scamming people, and I'm not saying she is because I do not know, the market will take care of it and she will get sued by any potential victims. In the meantime, if she isn't scamming anybody and she is legit, some of you are opening yourselves up to a cease and desist.

Edited 1 time(s). Last edit at 05/24/2024 02:23AM by ServiceAward.
You went to an attorney to make sure you were doing an honest thing? That might be the funniest thing I've read in a very long time. Maybe have your Honest Abe attorney take a gander at all the MSC agreements you've signed that had confidentially clauses in them, since you've violated each one every time you are tiktoking away with the shop "Pass/Fail" results. That isn't how this works, so if you think its honest to tell people a whole bunch of bad information, and you need an attorney to validate that for you, I think most honest people would let you know that you have, to use your word, FAILED.

And the marketing team helping you that you keep referencing, Profitable Pineapple, is an Amazon marketing specialist.

If you send me $997, I'd be happy to send you my Top 100 List of How to Use the Internet Effectively.
Come ON, Service. There are enough scammers, charlatans, and snake oil peddlers giving our industry a bad name…we don’t need another one.

If your path dictates you walk through hell, do it as though you own the place. -unknown
What you seem to be missing is she is not a legit shopper. It is all bogus, and she is ripping people off by providing her so called expertise. She has clearly lied about having permission from the MSCs to post videos of her so called "shops, " and is presenting herself as an expert and selling gullable people information that is readibly available for free, which she probably stole, as she is clearly not a ligit shopper. Watch some of her videos, she is clearing making up her own criteria. And giving people false information. (No true Mystery Shopper goes around passing and failing locations, most of the time we don't know what consistues a pass or fail). Nope not jealous. Couldn't care less how much she claims to be making, just doubtful she is making that amount one $12 fast food shop after another. Which constitutes 100% of the shops she post about. Have u even watched her videos? She is a fraud! Pure and simple.

Lady Marius
Canadian Mystery Shopper
Please do report her for the fraudulent grifter she is.
Moderator Note:

Any links related to the "TikTok Mystery Shopper" have been deleted. We thank you for your understanding. The Moderation Team

I agree with @Mellifluy that her shops are just made up in her head. Her designation of pass/fail doesn't ring true with any shops I've done. I think we are a diverse enough bunch that someone here would've said that McDonald's does have mystery shops in my area or any of the other ones she's claimed.

It could be there are other MSPs that also have Pizza Hut, but I did a search for the one I know that has that client and they did not say hand out a $25 Visa card if certain requirements are met on your visit. I watched a youtube video she uploaded in April where she had to buy a pan crust pizza from Pizza Hut. I did a search for that and there was that requirement last year, but the pizza she showed in the video did not have the toppings required of that shop.

Her influence on TikTok has not transferred to Youtube. She has less than 4 dozen YT subscribers.

I have no doubt that some MSPs don't mind her videos since it is recruiting more people to compete with us and you know that an environment with more shoppers is always a positive for our fees rising - NOT. It doesn't cost the MSP anything either.
@Lady Marius wrote:

What you seem to be missing is she is not a legit shopper. It is all bogus, and she is ripping people off by providing her so called expertise. She has clearly lied about having permission from the MSCs to post videos of her so called "shops, " and is presenting herself as an expert and selling gullable people information that is readibly available for free, which she probably stole, as she is clearly not a ligit shopper. Watch some of her videos, she is clearing making up her own criteria. And giving people false information. (No true Mystery Shopper goes around passing and failing locations, most of the time we don't know what consistues a pass or fail). Nope not jealous. Couldn't care less how much she claims to be making, just doubtful she is making that amount one $12 fast food shop after another. Which constitutes 100% of the shops she post about. Have u even watched her videos? She is a fraud! Pure and simple.

There are so many conflicting statements and statements that can't be proven in your post, I hardly know where to begin.

First, it is generally not a crime to claim to be something you are not. There are exceptions, of course. For example, one can't claim to be a police officer or a doctor at their own whim. There is no such crime to claim one is a mystery shopper except, possibly, in Nevada depending on how their PI law is worded. Others have already researched her and she apparently is not residing or posting this content from Nevada, so I don't see that she is doing anything criminal in that regard.

Do you know if she was a mystery shopper at some point in the past? She may have been and, if so, then she does have expertise she can share for free or for a fee. There are tens of thousands (probably millions) of people who do this - every day. Not just on TikTok. There are entire apps devoted to this. She could easily do something similar on Fiverr, Teachable or a host of others.

You allege she is "ripping people off," because you say she has no expertise. Again I ask, how do you or anyone else here know she has never ever been a mystery shopper for one of the legit companies.

You say she has "clearly lied about having permission from the MSCs to post videos of her so called 'shops.'" My first thought to that is on any other day people on this forum, some who are active in this thread, have put forth many posts about how MSCs lie themselves. Do you think an MSC would admit if they gave her permission?

But wait, you go on to say the shops she videos are not legit. If they are not legit, she does not need any permission. In essence, she is taking her viewers on what it might be like on a shop. Her videos are kind of wacky, and I don't think they are meant to be taken too seriously. Certainly not as serious as some of you are taking them. How often do MSCs play up how "fun" a shop will be? They do it all the time. @KaylaLaughsOutLoud is no different.

You also say she is selling free information. On that, you are correct. But, as I alluded to in another post, every time someone new asks a question, people give snarky answers and tell them to figure it out. Some of you who do this have posted in this thread. So, my question is, when someone new asks for FREE information, are you going to let them know your secrets? You can't have it both ways. You don't want @KaylaLaughsOutLoud selling it, but you don't want to give it out for free.

You say she "probably stole" information. Then, you say she gives out false information. So, which is it? Or, is she giving out false information that she stole?

I did a quick search on YouTube about mystery shopping, and countless videos of (likely) fake shoppers came up selling their expertise. If you want to spend this lovely holiday weekend trying to put those fires out, be my guest. Nobody will take you seriously.

I'll close with this. In my professional background, I am considered widely by my (now former) peers across the country to be one of the top "go to" experts in several subject areas within a couple of fields. I have written papers, presented at conferences, have been interviewed, etc. I have a vast area of experience and have been blessed enough to do things most people never have a chance to do. One of the things I always took pride in was that I could educate people in the subjects I've mastered. Then, maybe ten years ago, things changed. At first laymen people in my main field began trying to copy what I did at the time. It was very serious because the bad information they would put out greatly endangered lives. I remember one guy my colleagues and I fought tireless to have his website removed because of the dangerous information he put out. The guy became quite popular for several years and people would listen to him. This was in spite of the fact he would turn out to be wrong. We would get his website taken down, only to have him put it back up hours later. There was nothing legally we could do. So, it forced myself and others to work harder at educating people and to build trust with them so they would lean on us. Then, YouTube took off. Soon, there were dozens of people who we knew had never gone to school to get a degree, dishing out mostly bad information that endangered lives. There was A LOT more free education in my field available online, and people would (and still) go study that, then market themselves as an expert. They lack the experience and thus the wisdom on how to apply the knowledge. But nothing can be done about it. So, it forced me to be better and to sell my experience as that is what separates me apart, but there was no way to stop people from posting or prevent people from watching those channels.

If I really was truly bothered morally by what @KaylaLaughsOutLoud is doing, then I would create my on channel on the subject and truly educate those seeking information.

One last final thought: The people who are paying for Kayla's information are probably doing so because they are lazy. These are not people any MSC would want as a shopper. @drdoggie00, you know I love you and I understand what you are saying about how it can give the industry a bad reputation, but I think it is incumbent on the MSCs to handle that and to educate the public.

Edited 2 time(s). Last edit at 05/24/2024 06:44AM by ServiceAward.
-heart hands- Service, you and I will just have to a2d - that’s agree to disagree - on this one.

If your path dictates you walk through hell, do it as though you own the place. -unknown
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