Craziest thing witnessed during a shop?

Wonder if this was a shopper that just lost it. Not really...But could you imagine being a shopper and being there when this happened?

[www.foxbusiness.com]

Craziest thing I ever witnessed on a shop is not even close to this. But it was when McD was being shopped back in the 2000s. There was a "food fight" in the drive thru lane. Passengers started throwing their food at the workers, so the workers started throwing food back at the car. I'm not talking about in a bag.. I'm talking about individual items.

This happened in a downtown Los Angeles location and I had to explain why the drive thru took so long.

For this Panda...I wonder if you just attach the article to your report as your explanation as to what happened.

Edited 1 time(s). Last edit at 12/11/2023 04:11PM by hbbigdaddy.

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A man picking up a prostitute at one gas station I was doing, and then dropping her off at the next station I was at about 20 minutes later.
Exxon. Butte, MT. Clerk with whom I interacted prior to the reveal ended up having a personal meltdown in the middle of the sales floor, while I was inspecting. The F-bombs were flying...

Have synthesizers, will travel...
I wonder if this guy wanted a refund *after* he finished the meal. As Judge Judy always said, "Don't finish the steak and then complain about it."

I don't think I've had any bananapants experiences. If I have, I've since blocked them out.

If your path dictates you walk through hell, do it as though you own the place. -unknown
I now remember another one...but it was nothing criminal....It was a "diner" in the Southern California area that has shuttered quite a few locations (Coco's/Carrows). This was back in the 2000s...but the waiter wanted to shake my hand at the end of the meal. This was NOT a reveal mystery shop. My coworker was with me (he shops too) and we figured he must have known. We did not DO anything obvious, but 2 guys coming in at lunch time when it is mostly old/retired people probably seemed odd.

i do now remember doing the reveal shops for Coca-Cola at a fast food burger place and they passed. The manager was the cashier and she got the instant award. She wanted a hug too. She was kinda hot...but my wife was with me at the shop.
@hbbigdaddy wrote:

i do now remember doing the reveal shops for Coca-Cola at a fast food burger place and they passed. The manager was the cashier and she got the instant award.
I did some, but they never passed. What was the reward? I never found out.

If your path dictates you walk through hell, do it as though you own the place. -unknown
Well, I have worked in Vegas. Probably the craziest was getting invited to participate in a threesome with the busser. Yes, during a shop. Longest report … I also watched a guy run a drugs and gambling ring from behind the bar. That was in the Bay Area though.
@hbbigdaddy wrote:

The manager was the cashier and she got the instant award. She wanted a hug too...

I did an Exxon one and the employee who qualified for the award would appear to have been on the spectrum.

They acted as if receiving of a worthless piece of paper was the highlight of the year thus far, and they asked me to autograph it.

Have synthesizers, will travel...
A well-endowed female server wearing a low-cut outfit at a bar/restaurant was inviting some male bar patrons to throw peanuts at her cleavage. The patrons complied. Many had excellent hand-eye coordination and the peanuts landed on and in her cleavage. She provided encouraging commentary and gestures and even tried to catch some of the peanuts with her cleavage.

The MSC owner called me. He had questions.
@BusyBeeBuzzBuzzBuzz wrote:

The MSC owner called me. He had questions.
Hopefully one of them wasn't, "Do you know what time her shift starts tomorrow?" grinning smiley

If your path dictates you walk through hell, do it as though you own the place. -unknown
This one was just really uncomfortable. It happened many years ago. I had a reservation for a 7 PM shop at a high end restaurant. When I got to the host stand there was a bit of consternation that was not explained to me. After a few minutes and some searching we were finally led to our table, not the window one over the ocean I had requested. Half way to the table with the host, my brother in law comes walking over to greet us. He lives 3,000 miles away and had a different first initial and we had no idea he was in our city...a city with many thousands of restaurants that he never lived in. (Los Angeles). It was all I could do to keep eyeing and poking my husband to make sure he did not invite his brother to our table or vice versa. We found out later that when my brother in law arrived several minutes earlier they had decided they had made 2 reservations for the same couple by mistake. and deleted my reservation from the roster. Fortunately they were not fully booked for that night.
I arrived at a bank to do a shop about a half hour after they had been robbed. Needless to say I did not complete the shop. The parking lot was packed with police cars and there was a sign that the bank was closed.

I'm just glad I hadn't shown up 45 minutes earlier and been in the bank when it was being robbed.
Had a upscale bar and dinner shop for a restaurant that is still shopped on occasion. While sitting at the bar, the bartender decide he's going to show off his fire eating and fire breathing talents. Thankfully I was able to get video of it. That was a fun report! I got a call with a few questions from the MSC for that one. And it's funny because that's an MSC that requires tons of narrative and I still had photos to back me up.

I was propositioned by the male bartender while doing a bar shop in a four-star hotel one time. That was a fun report also. I'm pretty sure he also came up and knocked on the door later that evening but I didn't open it and couldn't tell who it was.

I've been doing this over 10 years I'm sure I have a few other stories but these come to mind right off the bat!
@BusyBeeBuzzBuzzBuzz wrote:

He Had questions? Were they questions like, did you find out her work schedule? Can you let me know the best time to go so I can make sure your report is accurate. I need to go in person.
A well-endowed female server wearing a low-cut outfit at a bar/restaurant was inviting some male bar patrons to throw peanuts at her cleavage. The patrons complied. Many had excellent hand-eye coordination and the peanuts landed on and in her cleavage. She provided encouraging commentary and gestures and even tried to catch some of the peanuts with her cleavage.

The MSC owner called me. He had questions.
This one was my own damn fault. I had a parking assignment at the City Courthouse. You know the place where the zip 90210 became famous. Very posh address. Advertised hours were M-F weekdays until 5 PM or so. I was there midweek after 1 PM. I arrived and there was an unattended kiosk about 1/3 of the way down a rather steep driveway that ended in a closed sliding gate that closed the entrance completely. There were no buttons to push for help and signs indicated it was open but it did look like no one had been there all day.. There was no reason for the courthouse to be closed on a non holiday.
As many parking lots have gone cashier less and also security conscious I thought if i drove down the narrow ramp the gate would automatically open and I would find the new machine just inside the secured entrance. But...nada. There I was stuck at the bottom of this rather steep, narrow drive with no way to turn around and a scary looking back up job. I tried and tried to back up a little and turn a little bit at a time to be able to turn my car around in that small space and go up the other side. My car is very low to the ground and also has a poor view of what is just in front or on the side of it. Finally I got one side of the front caught on the curb of the island holding the kiosk. I had to keep going forward and back with that horrible scraping noise each time thinking my entire front fender was going to be ripped off. After 10 minutes or so I finally maneuvered to where I could get straightened out enough to back the rest of the way up to the major street with fast traffic at the top of the ramp. This was me witnessing myself a crazy lady who never should have driven down there in the first place trying to extricate herself .
@hbbigdaddy wrote:

Wonder if this was a shopper that just lost it. Not really...But could you imagine being a shopper and being there when this happened?

[www.foxbusiness.com]

Craziest thing I ever witnessed on a shop is not even close to this. But it was when McD was being shopped back in the 2000s. There was a "food fight" in the drive thru lane. Passengers started throwing their food at the workers, so the workers started throwing food back at the car. I'm not talking about in a bag.. I'm talking about individual items.

This happened in a downtown Los Angeles location and I had to explain why the drive thru took so long.

For this Panda...I wonder if you just attach the article to your report as your explanation as to what happened.

Definitely not a shopper since the guy didn't have his receipt. Hahaha what a ridiculous story. Crazy people everywhere.... Hope those poor Panda employees get a nice long paid vacation while they recover.
I've got the shop where the entire staff was taking shots. That was an awful report. And then a few months ago security was bumping into my table until the police showed up and slammed the woman into the sidewalk.
One time I was shopping the restaurant side of a super exclusive private club where notable, recognizable politicians and celebrities dined. I tried my best to "fit in" to this crowd, and thought I was doing an excellent job of it. It was so fancy that to present the food to my table the servers did a little spin-dance perfectly synchronized. It was such the showy presentation. I've never had such amazing food in my life. Staff eyed our table and every single detail of the visit was exquisite and perfection. I could always feel the eyes of staff on our table though - it was only slightly disconcerting.

I go to check out after dining and the receptionist asked which table we were at. I could see on her sheet which was hand written at the time (so this was a while ago) - my name, table number, and the reservation was only listed as "The Mystery Shopper"

Omgosh I almost died - I did not react, but I thought they would have it under my name or a pseudonym at least. But, nope - the whole time every staff member knew exactly who me and my guest were. Haha!

I'd still go do that again, for real though! There were some very famous people there, that I do not want to mention here.
I was once doing a bank shop and seated at a banker's desk when an inexperienced teenage driver crashed through the glass wall which then shattered on top of us. She then attempted to do a hit and run but I got the picture of her license plate and was a police witness.

Shopping domestic and international locations since 2003.
Entered a national mattress retailer's store, not exactly for a shop but a shop-adjacent assignment. No clerk greeted me right away, and I did not immediately see anyone in the store. Walked about fifteen feet into the store and saw the female store associate on a bed in the center of the store performing a sex act on a male companion, also on the bed.

On a visit to another location, I came across a store associate fast asleep on a mattress in the rear of the store. On yet another visit, the (male) associate was relaxing on a mattress in the rear of the store and when he stood up it became obvious that his pants were undone, his belt unbuckled and his zipper down. He corrected the situation as he walked toward me. I declined his handshake.

I now try to avoid visiting national mattress retailers.

Doing assignments since the days when reports were handwritten and faxed to the MSC.
@KA047 wrote:

A man picking up a prostitute at one gas station I was doing, and then dropping her off at the next station I was at about 20 minutes later.

...that's about 15 mins longer than I expected. smiling smiley
@hbbigdaddy wrote:

Wonder if this was a shopper that just lost it. Not really...But could you imagine being a shopper and being there when this happened?

[www.foxbusiness.com]

Craziest thing I ever witnessed on a shop is not even close to this. But it was when McD was being shopped back in the 2000s. There was a "food fight" in the drive thru lane. Passengers started throwing their food at the workers, so the workers started throwing food back at the car. I'm not talking about in a bag.. I'm talking about individual items.

This happened in a downtown Los Angeles location and I had to explain why the drive thru took so long.

For this Panda...I wonder if you just attach the article to your report as your explanation as to what happened.

I was in Breckenridge TX shipping something through the post office and the guy in front of me in line was sending live poultry. That was rather bizarre.

I can't say for sure that I was doing a shop or not during this one. I tend to think I was because it is few and far between when I eat Taco Bell. I just don't care much for it usually and seldom go there when it's dark. But there I was sitting in this drive through line at night and I see an employee outside of the building. He's standing in the parking lot. Another employee comes up behind him and they start a fist fight. The manager is shouting at them from a safe distance away telling them to knock it off but she was not really putting much gusto into it.

That was a first.
@Sagacious wrote:

Entered a national mattress retailer's store, not exactly for a shop but a shop-adjacent assignment. No clerk greeted me right away, and I did not immediately see anyone in the store. Walked about fifteen feet into the store and saw the female store associate on a bed in the center of the store performing a sex act on a male companion, also on the bed.

On a visit to another location, I came across a store associate fast asleep on a mattress in the rear of the store. On yet another visit, the (male) associate was relaxing on a mattress in the rear of the store and when he stood up it became obvious that his pants were undone, his belt unbuckled and his zipper down. He corrected the situation as he walked toward me. I declined his handshake.

I now try to avoid visiting national mattress retailers.
To me, possibly the only thing worse than doing a mattress store shop is actually working at a mattress store.
I hear mass chicken chirping in post offices quite often. They sound too young to fly so I guess they've got to buy the airfare.

Edited 1 time(s). Last edit at 12/17/2023 01:41PM by sestrahelena.
I buy chickens every other year from a hatchery in another state. They send me the chicks through USPS Priority Mail every time. I've heard full grown roosters waiting to be picked up at the post office several times too.
Just reminded of the time my gift card balance was stolen by an employee of a restaurant I shopped. I did not realize until I did another shop there three months later and was told my gift card had a zero balance. I knew exactly what the balance should have been . The msc gave permission for me to call the restaurant company and they discovered my gift card had been emptied out by an employee at 2 AM the night I had been there which was well after the restaurant had closed. They reinstated my balance.
I've had a few in my time but I think one of the craziest I had was at a bar in a casino. My husband was seated on my right with a small group of people, half sitting and half standing, to my left. There was a local band performing on the bar stage and one of the band members must've been dating one of the guys in the group beside me because he was acting as their "bodyguard" by monitoring the crowd. I'm trying to wrap up my interaction and attempting to grab the bartender's name as I couldn't get it during the initial beverage purchase. My husband leans in and whispers to me that we need to get moving out of there quickly because tensions are beginning to escalate between some of the patrons. Within SECONDS of collecting the bartender's name, I signal to my husband that we can leave and as he stands up, I begin to swivel my chair to unseat myself. The bodyguard boyfriend chooses this exact second to punch a guy that was standing behind me that was watching the band. He punched this guy so hard that he fell backwards and hit his head on the ground. Bodyguard boyfriend starts cussing him out and accusing him of making an inappropriate remark towards his girlfriend on stage. Casino security immediately swarmed the bar area and detained him as someone halfheartedly helped the guy up from the ground. I swear, I think the guy that was punched had a concussion from how hard his head hit the floor. Security begins yelling at the boyfriend and demands the band stop playing. We didn't stay to see the final outcome, but it was apparent that this boyfriend had caused issues in the past for the band, and they were struggling to keep gigs lined up based on the commentary they were yelling at him when they stepped off the stage.
@ccc_89 wrote:

I've had a few in my time but I think one of the craziest I had was at a bar in a casino. My husband was seated on my right with a small group of people, half sitting and half standing, to my left. There was a local band performing on the bar stage and one of the band members must've been dating one of the guys in the group beside me because he was acting as their "bodyguard" by monitoring the crowd. I'm trying to wrap up my interaction and attempting to grab the bartender's name as I couldn't get it during the initial beverage purchase. My husband leans in and whispers to me that we need to get moving out of there quickly because tensions are beginning to escalate between some of the patrons. Within SECONDS of collecting the bartender's name, I signal to my husband that we can leave and as he stands up, I begin to swivel my chair to unseat myself. The bodyguard boyfriend chooses this exact second to punch a guy that was standing behind me that was watching the band. He punched this guy so hard that he fell backwards and hit his head on the ground. Bodyguard boyfriend starts cussing him out and accusing him of making an inappropriate remark towards his girlfriend on stage. Casino security immediately swarmed the bar area and detained him as someone halfheartedly helped the guy up from the ground. I swear, I think the guy that was punched had a concussion from how hard his head hit the floor. Security begins yelling at the boyfriend and demands the band stop playing. We didn't stay to see the final outcome, but it was apparent that this boyfriend had caused issues in the past for the band, and they were struggling to keep gigs lined up based on the commentary they were yelling at him when they stepped off the stage.

Sounds like they need a new band member.
@weatherman2111 wrote:

@ccc_89 wrote:

I've had a few in my time but I think one of the craziest I had was at a bar in a casino. My husband was seated on my right with a small group of people, half sitting and half standing, to my left. There was a local band performing on the bar stage and one of the band members must've been dating one of the guys in the group beside me because he was acting as their "bodyguard" by monitoring the crowd. I'm trying to wrap up my interaction and attempting to grab the bartender's name as I couldn't get it during the initial beverage purchase. My husband leans in and whispers to me that we need to get moving out of there quickly because tensions are beginning to escalate between some of the patrons. Within SECONDS of collecting the bartender's name, I signal to my husband that we can leave and as he stands up, I begin to swivel my chair to unseat myself. The bodyguard boyfriend chooses this exact second to punch a guy that was standing behind me that was watching the band. He punched this guy so hard that he fell backwards and hit his head on the ground. Bodyguard boyfriend starts cussing him out and accusing him of making an inappropriate remark towards his girlfriend on stage. Casino security immediately swarmed the bar area and detained him as someone halfheartedly helped the guy up from the ground. I swear, I think the guy that was punched had a concussion from how hard his head hit the floor. Security begins yelling at the boyfriend and demands the band stop playing. We didn't stay to see the final outcome, but it was apparent that this boyfriend had caused issues in the past for the band, and they were struggling to keep gigs lined up based on the commentary they were yelling at him when they stepped off the stage.

Sounds like they need a new band member.
Seriously, she'd better be Stevie Nicks if they're going to put up with that kind of "help."
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